Swipii - Glasgow

Rachel P.

I interviewed with these people a couple of years ago. I said at the time that I'd never seen a company more likely to go out of business. And within 18 months, I was proven correct as they were insolvent and given a compulsory winding up order. Utterly clueless management. No surprise how things ended up.

Lewis R.

After an initial breakdown in communication on Swipii's part, the company did everything I could reasonably expect to meet the needs of my business - including a personal intervention from their chief executive.

The company are clearly passionate about what they do and move mountains to assist their clients. So far so good!

Gregg J.

Auto-declines Amex payments.
Support have been useless.
Pity, was a decent app.
Never mind. I suspect that this app will be gone soon. The Devs/business don't seem to care.

Somer B.

Do not work for these people, they are continuously dismissing their staff. The conditions are deplorable. Holidays are retracted at the last minute. You get told not to arrange any holidays within a 4 month period. In the last few weeks, this company has dismissed 4 members of staff. They have no intention in developing their staff, their only aim is profit at any cost. In general, I believed in this product however, I have to reserve judgement as when I used it in a random shop, it doesn't always necessarily swipe. If someone is at the checkout and you are next to the ipad, you can swipe it and get their points. The staff advised, just swipe it every time your in whether you buy something or not, obviously this is workers advising this. In my opinion, how can you possible use this as an accurate loyalty system.

simmyboo

I've spent a year wasting money, even though i expressed how little my clientele is they still thought swipii would be great for me and my business and it really wasn't. there marketing emails are very generic and not personalized whatsoever, you could do email marketing yourself for free via many other systems. Your really paying for the card itself to be honest. They seem to have a high staff turnover and are very expensive for the fact they've not helped my business. I really wanted to like this company and gave it 1 year but sadly its been a waste of money. Maybe for a busier business it would be more suitable. Do not get if you are a small business. They do not take into consideration your financial situation even after going through your finances with you to see if swipii is worth it for you.

Calum G.

Swipii, that cute little octopus - what a cracker of a resource he is! As one of the Techy People at The Crib Community Coffee House I get to see all the stats and figures and all the goings on that this lil guy brings to the table. At The Crib we are part of a small town community where super market giants have started to creep in and so peoples loyalty to local stores has been difficult to secure due to cheaper deals and what not - we saw this as a great opportunity to get the ball rolling in the town with a loyalty card that is tailor made for us not just as an individual town but as individual stores under one banner and had the same power as something as big as the names on the high street.

With Swipii in our coffee house we were able to draw out our own personality on our rewards thanks to the team at Swipii HQ - from a free High 5 to having a half hour barista training session or even as simple as a breakfast on the house!

Our biggest concern within the town was how our typical clientele would react to something as tech savvy as Swipii due to having such a wide age range from school kids right through to our elderly customers. Our fears were put to bed when within only 3 months we had reached 300 individual users. The beauty of this is that only a handful of those customers couldn't utilise the tablet personally due to having no email address - this was excellent news for us in such a rural environment and so many elderly customers walking through our doors. All our customers love the concept, its simplicity and the fact that there is no spam is only a bonus! Those that had any sort of queries or difficulty operating took no time at all to figure out the ease of use after one of our baristas took 30secs to show them how easy it is and they have had no problems afterwards.
As a business our next steps have been telling other shops around us about how great we have found Swipii and how our footfall has increased between new customers loving the loyalty aspect and the already loyal customers loving the freebies that we feel they deserve for coming in and spending more time with us at The Crib. If we can encourage other businesses to join Swipii around us it only makes the loyalty stronger to our town and the investment within our boundaries - less doors closed on empty shop units must be a good thing!

As an extra side note for anyone wondering about the guys at Swipii HQ - They are fantastic, at the drop of a hat they can be on the case to solve any problems and queries - five star service! Really great staff and based in the UK which is always a bonus when dealing with any issues!

We now can't wait to start utilising the email service to give our loyal customers a special surprise once a month - They deserve it for keeping it local ☺

Karl S.

All round great app, very easier to use and an extremely useful tool for SMEs

VIJAY K. S.

For consumer loyalty this is the best technology! Waiting for you guys to launch in asis.