CMYK Digital Solutions - Bonnyrigg

Address: 9, CMYK Digital Solutions, Butlerfield Industrial Estate, Bonnyrigg EH19 3JQ, United Kingdom.
Phone: 1875825100.
Website: cmyk-digital.co.uk
Specialties: Computer support and services, Computer consultant, Office equipment rental service, Office equipment repair service, Office equipment supplier, Telephone company.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 5 reviews on Google My Business.
Average opinion: 4/5.

📌 Location of CMYK Digital Solutions

CMYK Digital Solutions 9, CMYK Digital Solutions, Butlerfield Industrial Estate, Bonnyrigg EH19 3JQ, United Kingdom

☎️1875825100

⏰ Open Hours of CMYK Digital Solutions

Monday: 9 AM–5:30 PM
Tuesday: 9 AM–5:30 PM
Wednesday: 9 AM–5:30 PM
Thursday: 9 AM–5:30 PM
Friday: 9 AM–5:30 PM
Saturday: Closed
Sunday: Closed

CMYK Digital Solutions: Your Trusted Digital Partner

CMYK Digital Solutions, located at 9, CMYK Digital Solutions, Butlerfield Industrial Estate, Bonnyrigg EH19 3JQ, United Kingdom, is a leading digital solutions provider that has been serving businesses in the UK for many years. With a phone number of 1875825100, and a website at cmyk-digital.co.uk, CMYK Digital Solutions offers a wide range of services to meet the diverse needs of their clients.

Specializing in computer support and services, computer consultant, office equipment rental service, office equipment repair service, office equipment supplier, and telephone company, CMYK Digital Solutions has the expertise to handle all aspects of digital technology. Their team of skilled professionals works closely with clients to understand their unique requirements and provide tailored solutions that drive business growth.

In addition to their specialized services, CMYK Digital Solutions is committed to making their facilities accessible to everyone. They offer a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that all clients and visitors can easily access their services.

With a strong reputation in the industry, CMYK Digital Solutions has garnered 5 reviews on Google My Business, with an average rating of 4/5. This demonstrates their commitment to providing high-quality services and building long-lasting relationships with their clients.

👍 Reviews of CMYK Digital Solutions

Euan M.

5/5

I have had dealings with CMYK for many years, including a 12 year association in my capacity as Operations Director at Cricket Scotland during which time the company provided and maintained our computer and photo copying equipment.

CMYK could not have been easier to deal with, while their staff were extremely efficient in quick response times coupled with detailed knowledge of the hardware and software they were dealing with.

On a regular basis, in the interests of accountability, I would speak to other companies to obtain comparable quotes for the work CMYK were doing for us and not once, on receipt of the information, did I look to change suppliers, being satisfied we were getting good value with a company we could trust implicitly.

Thank you CMYK for all your help!

Graeme M.

1/5

QUALITY OF MACHINES
====================
Bought 5 Ricoh machines over a period of about 10 years (4 production and 1 office)

machine 1 - died after 2 years, despite having a 5 year contract told that they could not fix and I would need to buy a new one.

machine 2 - managed to get to end of 5 year contract - contract not extended.

machine 3 - advised that developer no longer available - got about 4 years of usefulness out of machine. I advised that I had spare developer that I sourced from eBay, but they were unwilling to use this despite me saying that I would sign a disclaimer.

machine 4 - got to end of 5 year contract, and despite machine having many millions left on the clock, they decided not to renew as not cost effective.

machine 5 - office printer, click charge was shockingly high so was commercially unusable.

ANNUAL INCREASES
=================
For non negotiated increases, my annual increases in click charges was between 8 and 10%

PARTS PROCESS
================
parts ordering process is terrible. if they need a part for a machine that they don't have in car, they will ship this to you within a couple of days and you need to log another call to get this replaced - so machine can be unusable for a number of days.

Other suppliers will travel to their base to get the parts.

A3 CLICK CHARGES
================
They charge this as 2 clicks. For production machines other suppliers charge this as a single click.

OVERALL
========
I found CMYK to be very much in the contract for themselves and not customer focused. Happy to take the service charges during the good times, but as soon as things get more difficult for them then they have demonstrated that they are happy to terminate or not renew contracts.

I have now moved to a different supplier and a different brand of printers and have found that copy costs are significantly lower and machine uptime significantly higher.

Cheryl C.

5/5

Extremely professional. Machines fixed extremely quickly. Very friendly service. As a very large busy school this is just what we need. Thanks cmyk

Jose L. A.

5/5

alan A.

4/5