Queensborough Group (Q-Book) - Bolton

Carole J.

I absolutely love Q-Book it’s such an easy to use but extremely comprehensive service for my hotel. It’s very easy to train our team too. The Q-Book team are so helpful whenever I ring up and their excellent support is immediate.

Joanna S.

I can't recommend Queensborough Group highly enough. We have used them to build a new website and manage a booking system. From start to finish their support, knowledge and efficiency has been first class. Sophie in particular has shown unwavering patience and a 'can do' attitude that is a breathe of fresh air among other companies that promise support at the start but don't follow through. Every time I have had a question or query and called by phone or emailed I have been able to speak to the same few people who appear to know me and my company that day. You can't put a price on that. The website looks professional, modern, clean and functions extremely well and the booking system appears flawless. An extremely competent, efficient and friendly company that could definitely teach others a thing or two.First class.

Andrew G.

We’ve been using Queensborough group for taking our online bookings for our caravan park and Glamping pods for the last couple of years now and wished I had done this far sooner! It’s made our lives so much easier and cheaper than using all the other booking sites for campsites. We do still use those sites as many are very well known so do need them but now they have the option to book directly on our website by using QBook. With all the sites linked directly with our Qbook booking system it means we'll not get double booked either it’s so quick easier and affordable plus the online support and phone support is fantastic a turkey highly recommended company and service!

Jake R.

Prior to joining Q books we had tried various booking systems before finally settling for Q books for our campsite. We have been very happy with the level of service provided. We made the mistake last autumn of moving away from Q books to another booking system for better access to the European market. This was no reflection of any dis satisfaction with Q books. BIG MISTAKE.

But it made us realise how good Q books channel manager really was. Luckily, we realised in time and moved back. If you have a problem, the Q book team is easily contactable, very patient, and helpful, and you can trust the Q book team to sort it out.  The back up service is of particular importance when considering a booking system as we discovered. The Q book system has continually evolved and improved over the last 3 years we have been with them. We have just opened a B & B using the Q books as the booking system also using their website design service for our website. Again we have been very happy with the level of service. We will not be looking for a different booking system in the future and can highly recommend the Q book booking system and website design service.

Jake & Annette

MICHAEL G.

Hi Jonathan thank you so much for the support you and your company has given me over 10 years I have been with you. Mike owner at Sunny Lodge in Folkestone Kent THANKS AGAIN.

Craig D.

We have used Queensborough as our channel manager for over seven years now. In that time if we have ever needed to know something their staff have ALWAYS been able to help and get us sorted very quickly. They are also constantly looking at ways to improve the software and to keep it all very user friendly. We have recently had dealings with both Jane and Jonathan who both really know their stuff and have sorted things out for us very quickly and professionally and at the same time taking the time to fully explain how to use their software for our full benefit.

Carys R.

Repeatedly, the staff have proven to be extremely accommodating whenever there's an issue. I encountered a problem over the weekend and sought an answer, not anticipating a response until Monday morning. However, to my surprise, someone was available to help me with my predicament. They are consistently generous with their time and effort. I am immensely grateful. A big thank you Jane.

Simon B.

We have been using Queensborough as our channel manager for many years. The team are always happy to help with any issues we may have and have been great at talking us through any functions that are new to us. A special shout out goes to Jonathan for all his recent help and continued support!

Thanks, Qbooks 😊