Capsule Marketing - Ipswich

Mike Hollingbery

As Head of Global Marketing at VivaCity, I worked with Capsule on a six-month digital transportation project from April - September 2023. During this period, Capsule worked hand in hand with my internal marketing team to set-up and execute a brand new end-to-end global digital strategy. Everything from media planning, budgeting, targeting, content creation and reporting. I found Capsule a joy to work with; attentive, curious and always eager to drive the best results for the business. I wouldn't hesitate to recommend Simon and his team. Regards, Mike.

Martyn Hazelwood

Capsule have been excellent from day 1, they helped us design a plan to suit our objectives, offered a comprehensive road map sharing key dates so everything was manageable and came in on time. The end result was fabulous, we have had numerous calls around how good our new site looks and also all our objectives were met too. Our recruitment campaign was designed to provide SFRS with a more diverse range of candidates for our workforce. Capsule managed to exceed our goals and expectations and I would have no hesitation recommending them to any business who need a website solution and a campaign that delivers results. Well done Capsule!! it's been a pleasure working with everyone in your team and I look forward continuing this on our next campaign

Jonathan Horsfield

We choose Capsule following a robust competitive tender process and chose them as we were impressed by their approach, professionalism and team expertise. The journey has been fantastic and highly iterative throughout with any feedback fully taken on board and addressed in a structured and timely manner. I would highly recommend the team at capsule

New Anglia Local Enterprise Partnership

Capsule Marketing were our chosen providers to deliver a campaign promoting innovation hubs in our region using the Norfolk & Suffolk Unlimited brand. They beat stiff competition to win the tender impressing us with their creative thinking, robust processes, evidence of previous fantastic work and, more importantly, the emphasis they placed on working with us as a client, getting to know our needs and maintaining regular communications and updates on progress. We were not disappointed.

This was a complex campaign managed by our Inward Investment and Innovation teams, involving the creation of 10 written articles and videos delivered through an engaging digital campaign to targeted audiences. The brief required the Capsule team to get to grips with understanding our offer across several different sectors and promoting the innovation hubs that operate within and across them. Capsule worked hard to research these sectors and work closely with our team to ensure that the content was accurate and engaging. The Capsule team were a joy to work with and produced a very successful campaign that met the brief provided, namely delivering highly professional and engaging written and video content communicated through our social media channels to audiences that were identified and tweaked throughout the campaign. The team tweaked the targeting as the data came through to ensure that we optimised the reach and output for the campaign.

We had weekly meetings and Capsule produced insightful reports and were extremely flexible in their approach, ensuring that our voice was heard and needs were met at every stage of the project. The video work produced was extremely professional and maintained the agreed theme of 'Clarity' through each separate piece of content, also maintaining the Norfolk and Suffolk Unlimited brand whilst promoting the various hub brands.

Relationship management was extremely important as the Capsule Team were required to engage with a wide range of our stakeholders, something that they managed extremely effectively. It should also be noted that Capsule take their environmental impact very seriously and we were impressed to see that this was taken into consideration in their planning, employing a range of actions to mitigate their carbon footprint including the use of electric vehicles.

In summary we were extremely happy with the campaign, with Capsule producing some fantastic results and exceeding expectations. We are pleased to recommend them for your creative marketing needs.

Stuart Catchpole
Inward Investment Manager

Rosanne Catton

As a busy marketing professional leading a small in-house team, Simon and the team at Capsule Marketing have been my go-to whenever I've needed extra hands on deck or an injection of creativity across a range of media. The team are friendly, agile and flexible around client needs - supporting me with some of the most aggressive deadlines over the last 5 years I have worked with them. I'm really pleased they have added Filming and Video Production to their suite of services - the outputs have been great so far and I'm looking forward to working closely on more video content in the future. In summary, I wouldn't hesistate to recommend Capsule Marketing to anyone looking for a reliable Marketing Agency.

Jess Bellingham

Ive worked with Capsule for a couple of years now and can honestly say that they are my go to agency. When I moved jobs, I recommended them to my new colleagues, and the feedback has been amazing. They are always quick to respond with requests and importantly; they are really proactive and supportive. I honestly feel like they are colleagues on the same team! Sakura always checks in and offers amazing support, Mike and Chay are excellent at what they do and have done amazing things for us with our PPC and SEO and Georgia is always quick to support with website updates. They've always gone above and beyond for me. Can't recommend them enough!

Lee East

I got introduced to Capsule Marketing in early 2021 from a good friend of mine when I was having a discussion with him on how I'm looking to employ the services of a good digital marketing/SOE company.

My friend had been using Capsule for SEO, social media activities and other digital marketing for a short while and could not recommend them enough. After an introductory meeting with Sakura and Simon, our goals and objectives were clearly identified, and a solutions proposal quickly presented.

From the offset, working with all the team at Capsule has been so pro-active with great results being immediately seen. The online (sometimes in person) monthly update meetings are a great touch, it not only gives me a great insight to all of the relevant analytical SEO data but also allows me to share and discuss any ideas I would like to be implemented or any changes I would like made.

If you're looking for any digital marketing activities, I highly recommend speaking with Capsule.

Emma Charlton

What can i say other than Capsule are amazing! Simon, Jamie, Sakura and the team respond promptly and always over exceed our expectations. They have supported us with a number of different projects and always rise to the challenge, even when faced with very short time scales or a particularly changeable brief. They are fabulous and I am very happy to recommend them. Jamie's videos and ability to put the speakers at ease is second to none. Brilliant! Thanks for all your help and for making us look good!