York IT Services - York

York IT Services: Your Premier IT Support Partner

York IT Services stands out as a reliable and comprehensive IT support provider based in York, United Kingdom. This company offers a wide spectrum of IT-related services, catering to both individual consumers and small to medium-sized businesses in the York area and surrounding regions. Their expertise lies in computer hardware and software solutions, ensuring that clients receive effective and efficient assistance for their technology needs.

Location and Accessibility

Conveniently located at 267 Melrosegate in York, YO10 3SN, York IT Services is easily accessible by various means of transport. The premises offer practical amenities to enhance the customer experience. Free car parking is available for visitors, providing a cost-effective solution for those arriving by vehicle. Furthermore, the facility is fully wheelchair accessible, featuring wheelchair-accessible seating areas and a wheelchair-accessible toilet, ensuring that services are available to everyone regardless of mobility. The business also thoughtfully provides gender-neutral toilets, adding to its inclusive environment.

For direct contact, the dedicated telephone line is 1904424700. Alternatively, clients can explore their offerings and potentially book appointments online via their official website, www.york-it-services.co.uk. This digital platform serves as a central hub for information regarding their services and facilitates customer engagement.

Core Specialties and Services

York IT Services is renowned for its expertise in several key areas, providing essential technology support. Their primary focus includes:

• Computer repair service: Offering comprehensive hardware and software troubleshooting and repair for all makes and models of computers.
• Computer consultant: Providing expert advice on IT investments, system upgrades, network configurations, and technology strategy tailored to individual or business needs.
• Computer service: Delivering a broad range of maintenance, configuration, and support services to keep computer systems running smoothly.
• Computer store: While primarily a service provider, they also sell relevant computer hardware and electronics, offering a one-stop solution.
• Computer support and services: Providing ongoing technical support, including remote assistance and on-site visits for more complex issues.

From hardware diagnostics and data recovery to network setup and software installation, York IT Services aims to be a one-stop-shop for all computer-related problems and needs.

Customer Experience and Facilities

York IT Services prides itself on offering a seamless customer experience. Key features include the availability of on-site services, allowing technicians to resolve issues directly at the client's location, which is particularly beneficial for businesses. They also facilitate appointments through their online booking system, streamlining the process for customers.

Financially, they cater to various payment methods, accepting credit cards, debit cards, and NFC mobile payments, ensuring convenient transactions. Their commitment to customer satisfaction is reflected in their high average rating of 4.7/5 based on 155 reviews on Google My Business, indicating consistently positive feedback.

As seen in numerous reviews, York IT Services has demonstrated exceptional problem-solving abilities, with one customer praising them for fixing a critical black screen issue that they were unable to resolve themselves, ultimately saving them from the cost of a new computer. This highlights their technical proficiency and commitment to effective solutions, often achieved in a fast and cost-effective manner.

Why Choose York IT Services

For individuals and businesses seeking dependable IT support in the York area, York IT Services presents a compelling choice. Their combination of technical expertise, comprehensive service offerings, and focus on customer satisfaction makes them a valuable partner. Whether dealing with minor software glitches, complex hardware failures, or planning a technology infrastructure overhaul, their team is equipped to provide knowledgeable guidance and effective solutions.

Accessibility is another strong point, with a well-stocked electronics section on-site (as part of their 'Computer store' offering) and knowledgeable staff ready to assist. The positive customer testimonials underscore their reliability and the tangible benefits clients gain from their services, often resolving issues that other attempts failed to address. Their commitment to efficient service delivery, particularly in urgent situations, further solidifies their reputation as a go-to IT support provider in the region.

👍 Reviews of York IT Services

Dan A.

5/5

100% Recommend, after I messed around with my PC settings I ended up with a black/blank screen, meaning I couldn't see what was happening, after trying & trying to fix it myself by following online videos, Dell & Microsoft fixes, downloads etc the problem remained the same.
I took it to York IT Services, as I need the PC for work & home use, told them the issue & what I had done to cause it........A bit of IT wizardry and they had fixed the issue, saving me from having to buy a new PC.
Fast & cost effective - Perfect
Thank You

Patrick G.

5/5

Laptop wouldn't turn on and after a day or two of trying different things I took it to York IT Services. They fixed it in 5 mins and didn't charge me - absolute legends! Really knowledgable guys and very nice with it, would absolutely recommend.

Robin M.

5/5

My Laptop had somehow "lost" it's cursor, they rectified the problem in minutes and did it for FREE. Excellent service, highly recommended. Robin

Kelzang T.

1/5

I kindly request all customers to be vigilant when buying products from this repair shop. Once a product is purchased from them, there is no refund or return policy. Additionally, the products are sold at a much higher price compared to other repair shops. Therefore, I do not recommend buying IT products from this shop, as they do not offer a return or refund policy if the product is not compatible with your computer. They will not accept the return once the product is opened. I have not seen a shop like this in York. Please, all customers, avoid buying any products from this repair shop.

Alex D.

5/5

Great communication from Matt, got my laptop working at a fair price, would recommend 👍

Jill B.

5/5

Just bought a new laptop from them. Less than 10% more expensive than from an online warehouse and well worth paying the extra for the advice offered (and for supporting an independent). Paid for in home installation, again, a good investment as I get another 45 days to contact them for help, should I need it. Appointment was booked for 10am and the chap was very punctual and pleasant.
Now squaring up to the new machine and hoping that I'll be able to operate it effectively!!

I H.

5/5

The staff were really helpful and helped me quickly come to a solution concerning my laptop problems. Thank you!

Nathaniel

5/5

An excellent company who I have used both professionally and personally. I would certainly recommend them.