Hatch Print - Southend-on-Sea

Becky R.

Such a fantastic service. I have been speaking with Tarek to arrange some wildflower seeded leaflets for our big annual event, and the whole process could not have been made easier. Super professional service, really speedy production and a product that has exceeded our expectations. I now plan to use Hatch for all my event material printing.

Christina E.

I was so impressed by every aspect of Hatche's printing service. The website is excellent - clear informative and user friendly. My chat queries were answered swiftly and helpfully by their friendly team. Placing the order was simple and confirmation received upon completion. Their speed of printing and dispatch was incredibly swift, with put leaflets revieved tbe following morning.
I'm delighted with the product and will definitely be returning for further orders. Eco friendly papers and processes are of prime importance to us and Hatch offers exactly what we were looking for.
It was so helpful to recieve paper samples with pur order which will help to inform later projects.
Fabulous company and a super team! Thank you!

Michael W. P.

My new Business Cards where really easy to create, I used Affinity Publisher to create the new Business Card, add the photos and soft proof the output, then exported to print ready PDF and sent it off to print and the Business Cards came back as I had seen them in the Soft Proof 3 days later. I will be using Hatch again to print my next things that I want to create next time I will experiment with stickers and postcards.

Eman M.

Excellent customer service and communication. Business cards were exactly as requested with super fast delivery. Totally recommend.

Amy K. W.

Sadly I have to leave a bad review after having years of positive experiences with this company.

Their printing capabilities changed last year but they were never clear about why. All my artwork came back looking totally washed out to a standard that was not acceptable. The boxes were also damaged so some of the product were bent and unusable. The product count was off. Some were bound with missing pages or pages facing backwards. Deliveries were late and one was sent to the wrong address.
If the colour had been good I would have forgiven the rest.
To their credit, they took a long time doing more tests but months in, and about 15 proofs later they weren’t able to get colour quality right and they made me feel like I was the only person seeing the issue, churning out more proofs with no acknowledgment or explanation to the actual issue.
I asked many times why this was happening, as in the past they got the colour spot on, but I was never given a clear answer.
I saw reviews from other people saying the same thing had happened to them too.
A lot of these reviews also said they’d never got money refunded and because of this I continued this long back and forth of failed proofs and now-sporadic communication to avoid being in a position of having no product and no refund.

By this point my calendars were long overdue in stockists and eventually I had to cancel the order and ask for a refund. Even after this they continued to send proofs rather than respond to what I had said.
As mentioned in other reviews, the once prompt and friendly communication (which had already been dwindling) now totally disappeared and I’d go weeks between hearing from them. They’d always have some excuse but everything seemed like a lie by this point.
After starting a small courts claim I eventually got most of the money back - but it was a lengthy process and it came in small amounts from various accounts.

I had valued hatch before this and recommended them to many friends in the illustration industry - so it was a shame it ended like this. There had been a few issues in the past like misalignment or wrong product count, but the communication had always been positive and they rectified things. I also really valued their environmental stance and supposedly small business ethics, but I won’t be using them again.

I put a lot of work into getting the calendars ready on time - working around my day job and parenting a toddler. The mental load of having this 6 month long struggle of bad proof after bad proof, unclear communication and the anxiety around the potential loss of money caused me a lot of stress and sapped all the joy out of my freelance work.
Since then I have used a new printers and they got the colour quality right first time, which just highlighted everything even more.

Mark G.

Hatch delivered and saved the day big time. I was badly let down by another printer yesterday (Friday), needed business cards for Sunday, found Hatch had an online chat facility asked them (Keith) if they could get business cards to me next day (Sat), sure.. just select express delivery and I'll stay online whilst you upload your artwork... Just arrived. Delighted, great quality too.

Gary T.

Hatch is back — and they’re blooming brilliant! 🌼🎉

After a bit of a hiccup last year (yep, the Minuteman Press chapter — 😅), Hatch print is back with new management, new kit, and a whole new energy. And honestly? They’ve never looked better!

Order flyers, roller banners, and their iconic seeded paper prints — and everything will be spot on. The quality is fantastic, turnaround are quick, and the whole process is smooth and friendly from start to finish.

They’re still leading the way in sustainable printing 🌱 and it’s great to see them sticking to their eco roots while levelling up their service. If you haven’t worked with the new Hatch yet, now’s the time — it’s all looking blooming lovely! 🌸

Mal M.

YOU WILL NOT GET YOUR BANNER ON TIME.

Ordered before 3pm on a Tuesday, which they claim guarantees next day delivery. Spoke with Keith on their live chat and asked whether I needed to buy the fast-track delivery, as I had an event on Friday. I needed it delivered by Thursday. "Save yourself a few quid", he said. "Don't bother." However, I was so desperate for the banners quickly - it was an event that had suddenly created a discounted space and we're a startup - that I STILL decided to pay £10 for urgent delivery, next day.

It didn't arrive Wednesday.

It didn't arrive Thursday.

It arrived at 3pm on Friday ... when the exhibition was nearly ending. Delivered to my home, miles away.

Hatch ignored my emails, live chats, everything. Still waiting for someone to get back to me a week later - no offer of compensation, nothing; just ignoring me.

Terrible, terrible, terrible, terrible service. Don't be fooled by their claims to be efficient - YOU WILL NOT GET YOUR BANNER ON TIME.

And then they'll ignore you!