Lucid Systems Ltd - Ipswich

Address: Blue Sky Business Centre, Silver Hill, Hintlesham, Ipswich IP8 3NJ, United Kingdom.
Phone: 1473355199.
Website: lucidsystems.co.uk
Specialties: Computer support and services, Business to business service, Computer consultant, Computer networking service, Computer security service, Telecommunications service provider.
Other points of interest: Online appointments, On-site services, Language assistance, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Gender-neutral toilets, LGBTQ+ friendly, Transgender safe space, Appointment required, On-site parking.
Opinions: This company has 83 reviews on Google My Business.
Average opinion: 4.9/5.

📌 Location of Lucid Systems Ltd

Lucid Systems Ltd Blue Sky Business Centre, Silver Hill, Hintlesham, Ipswich IP8 3NJ, United Kingdom

☎️1473355199

⏰ Open Hours of Lucid Systems Ltd

Monday: 8:30 am–5:30 pm
Tuesday: 8:30 am–5:30 pm
Wednesday: 8:30 am–5:30 pm
Thursday: 8:30 am–5:30 pm
Friday: 8:30 am–5:30 pm
Saturday: Closed
Sunday: Closed

Lucid Systems Ltd is a reputable business located at the Blue Sky Business Centre, Silver Hill, Hintlesham, Ipswich IP8 3NJ, United Kingdom. Their phone number is 1473355199 and their official website is lucidsystems.co.uk. The company specializes in providing computer support and services, business-to-business services, computer consulting, computer networking services, computer security services, and telecommunications services.

Other Points of Interest

They offer online appointments
Provide on-site services
Have language assistance
Have a wheelchair-accessible car park
Boast a wheelchair-accessible entrance
Offer wheelchair-accessible seating
Provide wheelchair-accessible toilets
Embrace a gender-neutral toilets policy
Are known for being LGBTQ+ friendly and a transgender safe space
Require appointments
Have on-site parking available

They have an impressive 83 reviews on Google My Business, boasting an average rating of 4.9 out of 5 stars. Clients have praised Lucid Systems for their consistent responsiveness and proactivity in resolving issues and answering questions. Employees like Karl have been particularly commended for their expertise, clear communication, and calm approach. The team has also been recognized for their speed and skill in resolving issues, as exemplified by Ben's quick resolution of a SQL installation problem.

About Lucid Systems Ltd

Lucid Systems Ltd is a highly regarded computer support and services company that has been providing expert assistance to clients in the UK for many years. Their team of skilled professionals offers a range of services, including computer consulting, networking, security, and telecommunications services. They are committed to delivering excellent service and have built a reputation for being responsive, proactive, and highly skilled.

Summary

Lucid Systems Ltd is a top-rated computer support and services company, providing a range of services to businesses in the UK. With a strong reputation for excellence, they have a 4.9 out of 5 star rating based on 83 reviews on Google My Business. Their team is known for being responsive, proactive, and highly skilled, with employees like Karl and Ben receiving particular praise for their expertise and approach.

👍 Reviews of Lucid Systems Ltd

Katrina L.

5/5

We have had a great experience with Lucid Systems over the years. Their team is consistently responsive and proactive, always quick to assist whenever we have an issue or question. A special mention to Karl, whose expertise, clear communication, and calm approach has been invaluable.

Rukshar M.

5/5

Ben has been excellent in resolving the issue with my SQL installation. It took him just a couple of minutes. He is highly skilled and a great colleague. Highly recommended. Overall very happy with the promptness.

Nigel V.

5/5

We transitioned to Lucid 8 years ago for all our IT and phone support which, if I can recall, was a seamless process, I certainly would have remembered if it wasn’t so!

The team have always provided a caring level of support and are reactive and have great personalities too, sorry but this is rarer in some IT cases!, resulting in forging strong relationships and an understanding to how our business works and performs.

Outside of the standard support, when we are considering changes and/or have our own CRM software issues, they happily advise and consult.

I would highly recommend their services and won’t be looking to change for the foreseeable and never consider taking wider quotations when approached many times as they offer a much deeper level of service to cost alone.

Rob S.

5/5

Callum Mason took time to resolve a very tricky but important issue for me. He was very professional and diligent and kept me aware of the process. The solution took time to resolve and Callum followed up 24 hours later to check to see if the solution had worked.

Excellent service

Aaron B.

5/5

Great IT company, always very quick to resolve any issues we are facing, customer service is excellent, keep up the good work 🙂

Belle M.

5/5

Ethan really helped me get back into my laptop after it keep logging me out. Ethan helped me quickly and efficiently. I feel comfortable asking for help in the future knowing I'll get the help I need.

Catherine B.

5/5

I've had the pleasure of working with Lucid Systems for many years, and I can confidently say that their IT services have been fantastic. One standout experience was their invaluable assistance during our head office move.

Sam Hicks, Jess Corley and Jamie Pope, in particular, deserve special recognition for their dedication and expertise. Their guidance and support were instrumental in ensuring a smooth transition during a critical phase for our company, ensuring a smooth transition with limited disruption to our operations. They demonstrated exceptional problem-solving skills and a great understanding of our unique IT needs.

Lucid Systems has consistently proven themselves to be a reliable and trustworthy partner, offering top-notch IT solutions and responsive support. I wholeheartedly recommend Lucid Systems to anyone seeking unparalleled IT services backed by a team of professionals like Sam, Jess and Jamie, as well as the rest of the team. Their commitment to excellence sets them apart in the industry, making them an invaluable asset to our business.

Harvey A.

5/5

JEREMY IS VERY HELPFUL WITH BARRACUDA AND ALWAYS RESOLVES MY PROBLEMS QUICKLY. 5*****