App4 Developments Ltd - Derby

Alessandro Cernuschi

As a business owner, clarity and detailed information are for me essential components for my company.

App4 managed to provide me with a tool that enabled me to provide my Customers with a good online ordering platform with an easy to use system interface that managed to get positive feedback from Clients too.

App4 was able to contribute to our business growth and I found all the team to be very supportive and professional every time I contacted them with a query.

Oz Lone

I can't say I've had a bad experience per say,
The tech team do their best to help you when you approach them. I'm not very tech savvy, they have taken some strain off me.
In other areas though, they are lacking:
Over priced on comparison to competitors.
No real after care once the sale is complete.
The App itself is flawless but,I can't say it's really had any use to know if it can handle real traffic.
Mainly because of marketing.
What has shocked me into submitting a review though; Managers are aware of my personal limitations. They have always come across as over familiar, however as of late, I've been left alone with it. That hasn't helped matters.
A payment their way was overlooked by the bank. Instead of contacting me or sending a polite email. They have stopped services completely.
I shall now look into alternative solutions, hopefully with a team who can manage the platform, not just create an interface.
It's a shame, really.

Nick Newton

It's easy to use the app, it's easy for admin to set up the app, it does exactly what it says on the tin and it's fantastic!

We were ready to go within a couple of weeks and the support is outstanding! Probably the best customer support I've experienced.

Laura is my account manager and from the very start has been incredible! I swear she is almost always available on email, even late in the evening! Questions are always answered quickly and accurately with a solution for any request, every time.

The training call was a breeze for myself and my the chef who's not at all tech savvy and there have been no issues since opening.

I highly recommend APP4 and I definitely feel it was the right choice!

Dave Hancock

I have been working with App4 for around 2 years now and their service is always first class. They have developed and manage two websites and one app for my company. During these very stressful times for hospitality, they have helped drive more revenue and I have found myself asking for tweaks often late at night and always get a positive response.

More recently, Laura has been my account manager and her response time and attention to detail is second to none. Often, we need menu changes or other requests and she is always on hand with a positive attitude.

Thanks all, keep up the good work.
Dave - TINGA / CABOOSE

amy grimwood

Absolutely fabulous company who can't do enough for you.
Our accounts manager, Nicola, is wonderful and at the end of the phone or an email whenever we need to make changes (which is often!) and nothing is ever too much trouble.
Ian even dealt with a problem we had on Christmas Eve that kept our business open on one of our busiest days of the year.
Can't recommend App4 enough - you won't be disappointed!

Ben Youngman

I have been with app4 for almost a year now and I am really pleased. My app has generated me a lot of new business and reduced my staff costs. Throughout the whole process Nicola, my customer account manager has helped me customise the app to my needs, both in terms of function and from a design point of view. Their responsiveness has been excellent and I have had great feedback from my customers. The back office is very user friendly. I highly recommend App4.

Helen Pannum

We were delighted with the service we received from App4, our account manager Millie Butcher went above and beyond the call of duty. The numerous calls we made to her, at all times of the day, she ALWAYS answered and spoke to us in such a professional and VERY pleasant manner. I would highly recommend App4 to anyone thinking of having this service especially if the team are all like Millie.
Millie made the whole process so more enjoyable, she put us at our ease and nothing was to much trouble for her.
Thank you once again Millie.

Shahenoor Ahmed

Brilliant service, have been using App for services for a few months now for my business and can’t fault them. Affordable, great customer service very helpful in answering all questions and resolving things quick. Lovely having a partnership with a company that goes out of its way to help small businesses grow to greater success. I’d Especially like to thank Laura at App4 very helpful and lovely and looks after our account delight to have looking after us.