Chiltern Domestic Appliances Ltd (Euronics) - Chesham

Chiltern Domestic Appliances Ltd (Euronics): A Comprehensive Overview

Chiltern Domestic Appliances Ltd, operating under the Euronics umbrella, stands as a reputable and established provider of domestic appliances, home goods, and related services. Located at 20-22 Red Lion St, Chesham HP5 1EZ, United Kingdom, the store offers a comprehensive shopping experience catering to both individual consumers and professional installers. The company’s commitment to customer satisfaction is evident in its extensive service offerings, including appliance repair and maintenance, solidifying its position as a trusted resource within the local community and beyond.

Contact Information and Website

Customers can readily connect with Chiltern Domestic Appliances Ltd through several convenient channels. The primary phone number is 1494771682. For detailed product information, store hours, and service details, visitors can explore their official website at euronics.co.uk. This online platform provides a user-friendly interface for browsing the available product range and scheduling appointments for repairs or servicing.

Specialties and Services Offered

Chiltern Domestic Appliances Ltd boasts a diverse range of specialties, reflecting its dedication to meeting a wide spectrum of customer needs. The store specializes in appliance sales, encompassing refrigerators, washing machines, ovens, dishwashers, and a variety of other household essentials. Furthermore, they function as a dedicated home goods retailer, offering complementary items to enhance the functionality and aesthetics of any dwelling. Notably, the company distinguishes itself through its expertise in kitchen supply, providing essential components and accessories for culinary enthusiasts. Beyond retail sales, Chiltern Domestic Appliances Ltd delivers specialized vacuum cleaner repair services, ensuring the longevity and optimal performance of these vital household tools. They also provide a comprehensive washer & dryer repair service, addressing potential issues and restoring appliances to their peak condition. This commitment to repair services is a key differentiator, demonstrating a proactive approach to customer support and minimizing inconvenience.

Convenience and Accessibility

Recognizing the importance of accessibility, Chiltern Domestic Appliances Ltd offers a range of convenient services and amenities. Delivery options are available, facilitating the seamless acquisition of purchased appliances. Customers can also opt for in-store pick-up, streamlining the purchasing process. The store itself provides a welcoming and comfortable shopping environment, encouraging extended browsing and consultation. Crucially, the premises are equipped with a wheelchair-accessible entrance, ensuring inclusivity and ease of access for all patrons.

Payment Options and Parking

To cater to diverse customer preferences, Chiltern Domestic Appliances Ltd accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments. Parking is readily available on the street, with free of charge street parking offered in the vicinity. The store also provides quick visit options for minor repairs, minimizing customer downtime.

Customer Feedback and Reputation

The company’s reputation is underscored by positive customer feedback. Currently, Chiltern Domestic Appliances Ltd maintains 49 reviews on Google My Business, reflecting a significant level of public engagement. The average opinion is a commendable 4.6 out of 5, indicating a high level of customer satisfaction. This positive feedback suggests that customers consistently appreciate the knowledgeable staff, helpful service, and commitment to resolving issues efficiently. The emphasis on assisting customers, particularly with product queries and troubleshooting, appears to be a significant factor contributing to this favorable assessment. The willingness to go above and beyond to solve problems, as exemplified by the reported instance of a product issue being resolved promptly and cost-effectively, demonstrates a strong customer-centric ethos.

Looking Ahead

Chiltern Domestic Appliances Ltd (Euronics) demonstrates a commitment to providing a comprehensive and reliable service within the domestic appliance sector. Its strategic location, coupled with a diverse range of offerings and a dedication to customer satisfaction, positions it as a valuable resource for homeowners and businesses alike. The focus on repair services alongside retail sales highlights a proactive approach to maintaining appliance longevity and providing ongoing support to its clientele. The company’s continued success will likely depend on maintaining its reputation for knowledgeable service, adapting to evolving customer needs, and leveraging technology to enhance the shopping experience.

👍 Reviews of Chiltern Domestic Appliances Ltd (Euronics)

Tom B.

5/5

Haven't bought anything yet, but queried a problem I had with a product they sold, they couldn't have been more helpful.

Solved my problem and saved me a considerable amount of money, next white good purchase will be through them.

Tom R.

5/5

Great local knowledgable, helpful company. More importantly they are there to help when things go wrong from the manufacturer. Special thanks to Caroline and Damien for providing a great service.

jane R.

5/5

Excellent service, as always, from Colin and co. Efficient, friendly, and knowledgeable staff, happy to advise and find you the best deal. They always go the extra mile and deserve their great reputation as the best in Bucks.

Gill H.

5/5

Excellent service always with a smile. We have been using this company for many years and they have never let us down. Keep on looking after the people of Chesham so well.

T C.

5/5

Brilliant service and competitive prices. I made a mistake with my order, and they were quick to help me fix it, and understanding. Will definitely use them again

Shivani P.

1/5

I called Chiltern Appliances today as my tumble dryer stopped working yesterday. I explained to them that I need a Bosch TD with a 8kg capacity and it needed to be available to pick up today. The lady I spoke to went through the models and I decided on the only 8kg Bosch they had in stock. They said as I was collecting it they would discount it by £30 which sounded fine to me. I double checked that it was a new one and not shop floor and the lady said it was. I made my way down there which was a 20 min drive only to find when I got there that they were giving me their shop floor model so as you can imagine I wasn’t happy and to top it off there was a Shark Vacuum Cleaner resting on it. I moved the vacuum cleaner to check for damage and other than a few marks it was fine but then I saw a scratch so I told the lady who because quite rude and said we are giving you £30 off and we won’t do anymore and if you want a new one we can get one in for Tuesday. It wasn’t about the discount but the fact that I had driven all that way and they didn’t tell me what I was getting until I got there. If they had told me first I could have made an informed decision. Anyway because of the way she spoke to me I decided against buying one from then and came home and ordered one from ao.com who will be delivering a brand new one tomorrow!

Karen M. H.

5/5

Always helpful and considerate. Making it as easy as possible to purchase what you need

Tina T.

5/5

Just purchased a Hotpoint condenser tumble dryer from yourselves, I am so impressed with the service I received, next day delivery too, with brilliant customer service. The two guys that came to remove and install were so polite and professional, I wouldn't hesitate to recommend you thanks.