Monjolaoluwa H.
5/5
so here’s the scoop on cybit, the it crew in newcastle that’s supposed to keep things running smooth like butter. well, let me tell ya, my first round with them was more like running headfirst into a brick wall. i got this service package, right? and boom, day one, it’s like my computer decided to take a permanent vacation.
enter david howell, the manager, aka the tech wizard with a smile that could probably fix software issues if he just grinned at them. i mean, the guy walks in, and it’s like suddenly the room’s got more sparks than a fourth of july show. he’s all, “let’s sort this out,” with the confidence of a superhero who’s just rocked up to save the day.
now, david’s not your average manager. this guy, with one look at my catastrophic server, starts narrating this wild tale about the time he wrestled a rogue ai back into submission using nothing but his wits and a usb cable. i’m half listening, half wondering if i’m actually in a tech support session or a blockbuster action movie.
and get this, while he’s diving into the guts of my machine, he’s casually mentioning his weekend hobby of base jumping from satellites (i’m kidding, but only just). by the time he’s done, not only is my system purring like a kitten, but i’m also half-convinced david’s about to throw on a cape and fly off to his next heroic deed.
let’s just say by the end of the ordeal, i wasn’t sure what was more impressive: the fact that my it nightmare was resolved or that david managed to do it while casually dropping lines that made me think he’s probably the bond, james bond of the it world.
so, hats off to cybit, not just for fixing the mess but for giving me an afternoon that felt like i’d bought a front-row ticket to the david howell show. if tech support had ratings, this guy’s off the charts. do i have a bit of a professional crush? maybe. can you blame me? go meet the man, and then let’s talk.
bottom line: if your tech’s in trouble, you know who to call. just be prepared for a dose of charm so potent, it might just overshadow the tech wizardry.
cheers, cybit, and especially david - newcastle’s not ready for you.