Ferguson Motor Repairs - Seaham

Ferguson Motor Repairs: A Trusted Automotive Service Provider

Ferguson Motor Repairs is a highly regarded auto repair shop and car inspection station located in Seaham, United Kingdom. Situated at Address: Mary St, Seaham SR7 7JT, United Kingdom, the business has established a strong reputation for providing reliable and efficient vehicle maintenance and repair services. Their commitment to customer satisfaction is evident in their consistently high ratings and positive feedback.

Contact Information

For immediate assistance, you can reach Ferguson Motor Repairs at Phone: 1915819232. Alternatively, prospective clients can explore their services and facilities further on their Website: http://fergusonmotorrepairsltd.co.uk/. The website offers detailed information about the services offered, operating hours, and contact details.

Services Offered

Ferguson Motor Repairs offers a comprehensive range of automotive services designed to cater to the diverse needs of vehicle owners. Their expertise encompasses:

• General Vehicle Repairs: Addressing a wide spectrum of mechanical and electrical issues affecting various vehicle makes and models.
• Diagnostic Services: Utilizing advanced diagnostic equipment to accurately identify the root cause of vehicle problems.
• Engine Maintenance: Providing services ranging from routine oil changes and filter replacements to more complex engine overhauls.
• Brake System Repairs: Ensuring optimal brake performance through inspections, repairs, and replacements of brake pads, rotors, and calipers.
• Suspension and Steering Services: Maintaining vehicle stability and handling through comprehensive suspension and steering repairs.
• Car Inspections: Conducting thorough vehicle inspections to assess vehicle condition and identify potential maintenance needs – a service frequently praised by customers.

Convenience and Accessibility

Ferguson Motor Repairs prioritizes customer convenience. They offer a wheelchair-accessible car park, ensuring accessibility for all patrons. Furthermore, the facility is equipped with a toilet for visitor comfort. Appointments are recommended to ensure dedicated service time, reflecting a commitment to efficient and personalized attention. The business accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, providing flexibility for customers.

Customer Feedback and Reputation

Ferguson Motor Repairs boasts a strong customer base, evidenced by the impressive 155 reviews on Google My Business. The average opinion is a commendable 4.8 out of 5, showcasing the high level of satisfaction experienced by their clients. Many customers highlight the good service they’ve received, emphasizing the responsiveness and professionalism of the mechanics. One particularly notable example illustrates a situation where a customer brought in a vehicle with a sudden battery drain, despite having no prior appointment. The team promptly addressed the issue, utilizing diagnostic tools and ultimately resolving the problem effectively. The customer was subsequently contacted to retrieve the vehicle and test its functionality – a testament to their dedication and proactive communication. The speed and efficiency of the repair process, coupled with the commitment to follow-up, are consistently mentioned as key factors contributing to positive customer experiences. The ability to quickly diagnose and fix problems, as demonstrated in this instance, clearly sets Ferguson Motor Repairs apart. The facility’s mechanics possess significant experience, ensuring reliable and accurate repairs.

Key Features Summary

• Experienced Mechanics: A team of skilled and qualified mechanics.
• Comprehensive Services: A broad range of automotive repair and inspection services.
• Customer-Focused Approach: Prioritizing customer convenience and satisfaction.
• Accessible Facility: Wheelchair access and essential amenities.
• Multiple Payment Options: Accepting credit cards, debit cards, and NFC mobile payments.

Overall, Ferguson Motor Repairs is a dependable choice for vehicle owners seeking professional and trustworthy automotive services. Their commitment to quality, customer service, and accessibility makes them a valuable asset to the Seaham community.

👍 Reviews of Ferguson Motor Repairs

Andy B.

4/5

Good service, would use again.

David B.

5/5

Car developed problem which caused battery to drain overnight. With no appointment I went down to Fergusons. Left car they put it on computer fixed it. Gave me a call early afternoon to take it away to try it. If problem solved pop back to pay.
Can't beat that!

Alan E.

5/5

This garage can’t do enough for you. They were very good when I broke down recently. It was only a minor faul but it was diagnosed and quickly put right. Very competetive price wise. Book in for a full service and approx 2 hours later you’ve got the car back. Better than all day at a main dealer. Travis and his staff 5 star

Judith M.

1/5

First time I've used this garage and I would never use it again. Totally ripped off. Had timing belt replaced. Booked in and was told it would take 3-4 hours. Date put back 2 weeks owing to "urgent family holidays". Took it in 8am on agreed date expecting to pick it up after lunch. Took 2 days. Wouldn't answer the phone when I rang for an update. Walked to garage in the rain to be told it wasn't ready. When I asked what the problem was he developed a really bad attitude and was really rude. Charged me £600 for what should have been a £300-£400 job. No breakdown on the bill. No doubt he was charging me a fortune for labour as it had taken 2 days but I had passed the garage 3 times during those 2 day only to see the car just sitting not being worked on. Absolute disgrace, wouldn't recommend at all

Lydia

5/5

Today I have collected my car after MOT. My car was previously making all kind of noises. After the repairs they have done, respecting the quote they said previously, my car is running as a new. Very silence and soft driving. I recommend this garage 100%. Thank you Travis and your team!

Mark K.

5/5

Always spot on. Priced fairly and mechanics are efficient. The downside is they are really popular so it takes an age to get through on the phone so don't expect to get your car in the next day. If you want work doing plan well ahead!! Mot, service, diagnostics, car maintenance available.

Elizabeth F.

5/5

Began using this garage when my son bought his first car. They have done a lot of work for him since as he insists on buying very old Japanese cars. Since then myself , other son and his wife have always took cars along.
Always get good service. All friendly in garage. Price always what was quoted. If anything additional needed will contact you to agree before work carried out.
Definitely reccomend ( or maybe not as I may struggle to get an appointment). 10/10.

Ian S.

5/5

Trav and the guys have always been brilliant they have looked after our vehicles for years now. Would highly recommend them always a pleasure to have the car serviced mot brakes etc done by top professionals 👍👍