Firstcom Europe - Bolton

Address: 1b Parklands, Lostock, Bolton BL6 4SD, United Kingdom.
Phone: 3330237000.
Website: firstcomeurope.co.uk
Specialties: Telecommunications service provider, Call center, Internet service provider, Telecommunications engineer, Telecommunications equipment supplier.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 113 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Firstcom Europe

Firstcom Europe 1b Parklands, Lostock, Bolton BL6 4SD, United Kingdom

⏰ Open Hours of Firstcom Europe

  • Monday: 9 am–5 pm
  • Tuesday: 9 am–5 pm
  • Wednesday: 9 am–5 pm
  • Thursday: 9 am–5 pm
  • Friday: 9 am–5 pm
  • Saturday: Closed
  • Sunday: Closed

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Introduction to Firstcom Europe

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For individuals and businesses seeking robust and reliable telecommunications solutions, Firstcom Europe stands as a prominent provider in the United Kingdom. Established with a commitment to delivering comprehensive services, the company offers a multifaceted approach encompassing internet services, call center operations, telecommunications engineering, and equipment supply. This detailed overview will explore Firstcom Europe’s core competencies, strategic location, accessibility features, customer feedback, and ultimately, why it’s a valuable partner for those seeking modern communication infrastructure.

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Company Profile and Specialties

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Firstcom Europe operates from its headquarters at 1b Parklands, Lostock, Bolton BL6 4SD, United Kingdom. Their core specialities are strategically aligned to meet the evolving demands of the digital landscape. The company functions as a dedicated telecommunications service provider, focusing on delivering tailored solutions for diverse client needs. Furthermore, they operate a sophisticated call center, providing customer support and engagement services. As an internet service provider (ISP), Firstcom Europe ensures reliable and high-speed connectivity. The company also boasts a team of experienced telecommunications engineers, capable of providing technical expertise and support, alongside being a trusted telecommunications equipment supplier, offering a wide range of hardware and software solutions.

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Location and Accessibility

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The strategic location of Firstcom Europe’s headquarters at 1b Parklands contributes significantly to their operational efficiency and client accessibility. Bolton, a key industrial and commercial hub in Greater Manchester, provides excellent transport links and access to a skilled workforce. Notably, Firstcom Europe demonstrates a strong commitment to inclusivity by offering a wheelchair-accessible car park and a wheelchair-accessible entrance. This ensures that individuals with mobility challenges can readily access the facility and its services. These features underscore the company’s dedication to creating a welcoming and accessible environment for all stakeholders.

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Customer Reviews and Reputation

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Firstcom Europe has garnered a positive reputation within the industry, as evidenced by 113 reviews on Google My Business. The average customer opinion reflects a consistent 4.3/5 rating, indicating a high level of satisfaction among its clientele. Here’s a summarized breakdown of frequently mentioned aspects in customer reviews:

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  • Reliable Service: Many customers highlight the dependability and stability of Firstcom Europe’s services, particularly their internet connectivity.
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  • Responsive Support: Positive feedback frequently mentions the responsiveness and helpfulness of the company’s support team.
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  • Technical Expertise: Clients appreciate the technical knowledge and problem-solving skills of their engineers.
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  • Competitive Pricing: Several reviewers commend the company’s pricing structure, considering it to be competitive and value-for-money.
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While some minor criticisms have been noted regarding occasional service disruptions, the overall sentiment remains overwhelmingly positive. A deeper dive into the Google My Business reviews reveals a consistent theme of professionalism and a dedication to customer satisfaction.

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Recommended Information for Potential Clients

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For individuals and businesses considering partnering with Firstcom Europe, several key pieces of information are pertinent. Firstly, their website, firstcomeurope.co.uk, provides detailed information about their services, pricing plans, and contact details. It’s recommended to explore the website to understand the specific solutions offered and to compare them against other providers. Secondly, directly contacting the company via phone at 3330237000 allows for personalized consultations and tailored service recommendations. They can assess your specific needs and recommend the most suitable telecom package. Finally, visiting the physical location at 1b Parklands, Lostock, Bolton BL6 4SD, provides an opportunity to meet the team, discuss your requirements in person, and gain a better understanding of their operational capabilities. The accessibility features at the location further enhance the overall experience.

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Conclusion

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In summary, Firstcom Europe presents itself as a strong and reliable telecommunications partner. Their diverse range of services, coupled with their commitment to accessibility and positive customer feedback, make them a compelling choice for businesses and individuals seeking dependable internet and communication solutions. The company’s strategic location and accessible facilities further solidify its position as a valuable asset within the UK’s telecom industry.

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👍 Reviews of Firstcom Europe

Firstcom Europe - Bolton
George N.
5/5

Firstcom Europe provided an excellent upgrade to our old BT leased Analogue copper lines. The new system uses a Cloud based platform that rendered the BT Lines obsolete saving money every month, not only that there are no call charges. An app on our mobile phones allows us to make and take calls from them as if we were in the office. The desk top and cordless hand sets provided are good quality and reliable. The installation process was stress and trouble free and we had zero downtime during the change over. The commissioning engineers explained very fully the use of the apps and equipment. We are very satisfied with the new system.

Firstcom Europe - Bolton
Sarah H.
5/5

We have used Firstcom for just over 3yrs. Excellent telecoms company to deal with compared to others I've used in the past. Always respond, always happy to help and always sort any issues. The Universe system they installed is perfect for our business. Easy to use, great features that benefit our business and so happy with the pricing. I couldn't recommend these guys enough!!

Firstcom Europe - Bolton
Dan A.
5/5

Our sales guy Russ was incredible, and the comms from Hayley and the team throughout was fantastic. Super affordable, rapid connection, great service. Highly recommend.

Firstcom Europe - Bolton
Gary N.
5/5

So far so good.... Everything has gone smoothly with the transfer from our old BT cloud voice system to firstcom. Initial pricing and consultation was excellent, very competitive and Laura our account manager was happy to answer any questions we had. Overall a pleasant company to deal with to date, and the system seems great! Jack the Installations manager has kept us informed every step of the way, which is great to see. Firstcom is certainly meeting our requirements as a business and doing everything we needed it to do, with top class customer service thrown in - what more can you want. 5* from me!

Firstcom Europe - Bolton
David E.
5/5

Happy with our installation & customer service together with a reduced monthly cost.

Firstcom Europe - Bolton
Janice P.
5/5

New installation of broadband and upgrade on telephone system. The communication before the installation date was informative and helpful. The engineer that carried out the work was again very informative and helpful and happy to answer any of our many questions. He cleaned up after himself and you wouldn't have known he was there - very little downtime so little interruption to our business day. Definitely recommend them.

Firstcom Europe - Bolton
Anna G.
5/5

We recently had our phone system upgraded to VoIP with Firstcom. From the original contact they have been extremely helpful and very easy to contact. The appointments were all very efficient and on-time. The couple of teething issues that we had were very quickly dealt with and everything has been running smoothly since. I would definitely recommend Firstcom Europe.

Firstcom Europe - Bolton
Jake R.
1/5

Avoid at all costs, vile company who try and trick you with contracts. Worst customer service ever.

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