Focus Group (Carlisle) - Carlisle

Focus Group (Carlisle): A Comprehensive Overview

Focus Group, located at Innovation House, Unit 101 Brunthill Rd, Kingstown, Carlisle CA3 0EH, United Kingdom, is a notable entity in the telecommunications and internet service sectors. Their contact details are readily available, with a phone number 1228599898 and an online presence through focusgroup.co.uk. For those considering services from this provider, particularly in the areas of telecommunications services, internet services, and mobile network operations, Focus Group offers a specialized approach tailored to meet diverse needs.

Accessibility and Accessibility Features

Recognizing the importance of inclusivity, Focus Group ensures that their facility at Innovation House is wheelchair accessible, complete with a wheelchair accessible entrance and a wheelchair accessible parking lot. This commitment to accessibility ensures that everyone, regardless of physical ability, can benefit from their services without any barriers.

Customer Reviews and Opinions

Focus Group boasts a commendable reputation, reflected in the 40 reviews on Google My Business. The average opinion scores a highly positive 4.4/5, indicating a high level of customer satisfaction. Testimonials highlight the exceptional service provided by staff members like Iain Corson, who is praised for his thoroughness, friendliness, and clear instructions. Such reviews suggest that customers can expect a professional and courteous experience when dealing with Focus Group.

Contact Information and Services

For potential clients interested in exploring services offered by Focus Group, the company's contact information is easily accessible. The phone number 1228599898 allows for direct communication, while their website, focusgroup.co.uk, provides a wealth of information about their offerings, services, and how to proceed with any inquiries or bookings.

Recommendations for Prospective Clients

When considering Focus Group for your telecommunications or internet needs, it's advisable to:
- Schedule a consultation to discuss specific requirements and explore the range of services available.
- Look for reviews to gauge past customer experiences and expectations.
- Take advantage of their accessibility features if mobility is a concern, ensuring a smooth and enjoyable interaction with their services.

Focus Group stands out not only for its specialized services but also for its commitment to customer satisfaction and accessibility. With such a high average rating and positive feedback, clients can feel confident in choosing Focus Group for their telecommunications and internet needs.

This structure highlights the key features of Focus Group, including its location, specialties, accessibility, and customer feedback, all presented in an engaging and informative manner suitable for potential clients or interested parties.

👍 Reviews of Focus Group (Carlisle)

Admin A.

5/5

Iain Corson came to install our new phone system. He was very thorough and ensured everything was working correctly and that we were happy before leaving the premises. He was friendly and helpful and left us contact details should we have any teething problems. Thank you.

Amanda D.

5/5

Iain Corson visited our premises today to upgrade our phone system. We found the service to be excellent and Iain was very helpful and clear in his instructions on how to use our new phones , I strongly believe that Iain should be given a massive pay rise immediately.

Jonathan K.

5/5

Online Systems have carried out a seamless migration from our previous supplier. Andrew immediately understood our requirements and worked to help us achieve our goals with a new phone system in our Hotel.
Scott surveyed the site and prepared the new system prior to attending for the install.
Scott came to site yesterday and did the installation and training. It was a "no-hassle" experience and by the end of they day, everything was in place and working correctly.

Angela C.

5/5

Iain came today to install our new phone system today in our office, very happy with the service provided and very polite and helpful. Showed us everything we needed to know and how to work everything correctly. Iain is a credit to your team.

Maureen M.

5/5

Scott Connor came and installed our new phone system at Furness Plastics on the 7.4.2022. He was with us for nearly 7 hours and I didn't see him stop once. Great installation not too much disruption to ourselves. Clear instruction on how the system works at the end. Thanks for your help. Maureen

Emma B.

5/5

Outstanding customer service. Every question I had was answered quickly, clearly and in full. Our engineer Scott (Connor) was one of the best I have come across in my working life. Nothing was too much trouble, on the day of the installation and even now 4 weeks after. The Wildix telephone system was installed problem free, tailored to our exact needs with little tweaks to do exactly what we need. I could not have wished for a smoother transition from our old Samsung system to the new Wildix system. HIGHLY RECOMMENDED COMPANY. Would not hesitate to recommend them. Thank you. Emma (Office Manager)

Rydal M.

5/5

Iain Corson and Chris were incredibly hardworking - it was the hottest day of the year and they still got a difficult and extensive job done with time to spare. We're very grateful for their expertise and we're already feeling the benefits of a fully integrated, reliable comms system here at Rydal Mount! We cannot recommend them enough.

Brundholme D. P.

5/5

Iain Corson came today and was brilliant! Came twice as there was an issue with another company not having competed their part of the work first time so he came back later and helped organise the other party. Very accomodating and went over and above to get things sorted (even being our spider catcher!).