Hixon Group - IT Support & Managed IT Services - Newcastle

Address: Denise Coates Foundation Building, Home Farm Dr, Keele, Newcastle ST5 5NS, United Kingdom.
Phone: 1782365124.
Website: hixongroup.com
Specialties: Computer support and services, Computer consultant, Computer repair service, Computer security service.
Other points of interest: Online appointments, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, LGBTQ+ friendly, Transgender safe space, On-site parking.
Opinions: This company has 24 reviews on Google My Business.
Average opinion: 5/5.

📌 Location of Hixon Group - IT Support & Managed IT Services

Hixon Group - IT Support & Managed IT Services Denise Coates Foundation Building, Home Farm Dr, Keele, Newcastle ST5 5NS, United Kingdom

⏰ Open Hours of Hixon Group - IT Support & Managed IT Services

  • Monday: 9 am–5:30 pm
  • Tuesday: 9 am–5:30 pm
  • Wednesday: 9 am–5:30 pm
  • Thursday: 9 am–5:30 pm
  • Friday: 9 am–5:30 pm
  • Saturday: Closed
  • Sunday: Closed

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Hixon Group: A Comprehensive IT Solutions Provider

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The Hixon Group stands as a reputable and highly regarded provider of IT support and managed IT services, catering to businesses of all sizes. Located at the Denise Coates Foundation Building, Home Farm Dr, Keele, Newcastle ST5 5NS, United Kingdom, the company offers a holistic approach to technology management, ensuring businesses can focus on their core operations while benefiting from reliable and efficient IT infrastructure.

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About the Hixon Group

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Established with a commitment to delivering exceptional service, the Hixon Group specializes in a diverse range of computer support and services. They operate as more than just a repair shop; they function as a strategic partner, providing proactive solutions and expert guidance to address evolving technological needs. Their team comprises highly skilled computer consultants and technicians dedicated to maintaining optimal system performance and safeguarding valuable data. The company’s philosophy centers around building long-term relationships based on trust, transparency, and demonstrable results.

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Services Offered

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The Hixon Group’s service portfolio is extensive and designed to cover practically every aspect of a business’s IT requirements. Key offerings include:

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  • Computer Repair Service: Rapid and effective repair services for a wide variety of hardware and software issues, minimizing downtime and ensuring business continuity.
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  • Computer Security Service: Robust security solutions, including firewall management, antivirus protection, vulnerability assessments, and data encryption, protecting businesses from cyber threats.
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  • Computer Consultant: Strategic IT consulting services, enabling businesses to make informed decisions about technology investments and aligning IT infrastructure with business goals.
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  • Website Development & Management: Creating and maintaining effective online presences through professional website design and ongoing support.
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  • Network Support: Comprehensive network management, including setup, maintenance, and troubleshooting, ensuring reliable network connectivity.
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  • Cloud Solutions: Assistance with migrating to and managing cloud-based services, optimizing storage, and enhancing data accessibility.
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Beyond these core services, the Hixon Group offers tailored solutions to meet specific client needs. They pride themselves on their ability to adapt to changing circumstances and provide flexible, scalable support.

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Location and Accessibility

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The Hixon Group’s physical address is located at Denise Coates Foundation Building, Home Farm Dr, Keele, Newcastle ST5 5NS, United Kingdom. Conveniently situated, the office is designed to be easily accessible to clients. Furthermore, the facility boasts several key accessibility features, including a wheelchair-accessible entrance and wheelchair-accessible parking. There’s also a dedicated wheelchair-accessible toilet available on-site, demonstrating a strong commitment to inclusivity. On-site parking alleviates any potential difficulties for clients visiting the office. The company also provides online appointments for added convenience.

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Client Feedback and Reputation

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The Hixon Group consistently receives positive feedback from its clients. Reviews on Google My Business consistently highlight the team’s knowledgeable and approachable demeanor. Clients frequently commend the team’s ability to explain complex technical concepts in a clear and understandable manner, fostering trust and confidence. There’s a clear emphasis on genuinely caring about the work carried out, and a willingness to go the extra mile to ensure client satisfaction. The company’s dedication to providing exceptional service is evident in the consistently high ratings – an average of 5/5 on Google My Business – reflecting a strong commitment to client success. The company’s commitment to creating a LGBTQ+ friendly and transgender safe space further underscores its values.

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Contact Information

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For inquiries or to schedule an appointment, please contact the Hixon Group directly:

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Phone: 1782365124

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Website: hixongroup.com

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The Hixon Group is dedicated to providing reliable and innovative IT solutions, empowering businesses to thrive in today’s digital landscape.

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"summary": "Hixon Group is a highly-rated IT support and managed services provider offering comprehensive computer support, security, and consulting services from their Keele, UK location, known for their expertise and client-focused approach.",
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👍 Reviews of Hixon Group - IT Support & Managed IT Services

Hixon Group - IT Support & Managed IT Services - Newcastle
Bee B. C.
5/5

Jonathan and the team at the Hixon Group are incredibly knowledgeable, organised and approachable. Nothing is too much trouble, they explain often complicated topics clearly and they genuinely care about the work that they are doing.

Whether you're looking for a new website, support with internet issues, file storage solutions or help with cyber security, the Hixon Group are your one stop shop to help you market your business online effectively and safely.

Hixon Group - IT Support & Managed IT Services - Newcastle
Lynda B.
5/5

We have relied on Hixon Group for over a decade, and I can confidently say that they've been consistently outstanding. Throughout various challenges—whether it’s cyber security concerns or internet issues—their team has always been vigilant and ready to assist.

Jonathan, the owner, has fostered a trust-filled environment. He's not only a perfectionist and a bit of a tech geek, but he's also always ahead of the game. This week alone, he quickly addressed a potential password threat and then humorously helped me add another business email to my phone—a simple task for them but not for me!

Thank you, Jonathan and the Hixon Group team, for being our steadfast support system and the tech eyes and ears we so rely on.

Hixon Group - IT Support & Managed IT Services - Newcastle
Claire C.
5/5

Moving my IT services over to The Hixon Group has been one of the most positive changes to my business in the last 12 months. Jonathan and his team have been incredible at supporting a challenging move to a new platform and improve digital reliability. The service I have had has been excellent and the confidence they bring with their expertise in all aspects has given me massive peace of mind going forward. Thank you so much for everything you have done. I wouldn't hesitate to recommend you to anyone looking to install, embed and improve their organisation's IT solutions.

Hixon Group - IT Support & Managed IT Services - Newcastle
Darren C.
5/5

I can highly recommend Hixon Group for IT support & Microsoft cloud technology solutions. We have had a fixed price IT support/managed IT services agreement with them for over 7 years. It's been an absolute lifesaver and essential for any modern business.

The team are responsive, pay attention to detail and solve issues quickly, I have complete peace of mind knowing I have the support team at the end of the phone if I have any IT problems, they just provide fantastic service!

The team at Hixon Group have really simplified and transformed our business processes and remote working access, ensuring our team can work anywhere without compromising on business data & device security.

Hixon Group - IT Support & Managed IT Services - Newcastle
Ruth O.
5/5

Jonathan and the team at the Hixon Group have been truly amazing. We have just migrated our account for our business and nothing was too much trouble. The process was explained and all of our requests were taken into consideration, the transfer timings were business critical. I can honestly say that I had no stress, no sleepless nights as the transfer was seamless, all of our IT needs were met, we had continuous access to our services on Microsoft 365 and the communication was impeccable. A real surprise was the value they have added around our website hosting, and the creativity around little things like email signatures, the value added stuff that isn't discussed but goes the extra mile to help your business succeed. I wholeheartedly recommend The Hixon Group, they are proactive partners in managing your business IT services, they give value for money and are a great bunch of people... you won't be disappointed.

Hixon Group - IT Support & Managed IT Services - Newcastle
Employment L. S.
5/5

At 9.06 am today I received a call from the wonderful Jonathan Lawton of Hixon Group. A call to make me are of changes due to take place next month which will affect one aspect of our work.

Jonathan provided the fix over the phone to ensure we can still do all our work!

That is the type of IT support that we need, not just reactive, not a break-fix solution but, pro-active advice based on an understanding of what we do and how we work!
Highly recommend!!!

Hixon Group - IT Support & Managed IT Services - Newcastle
Mike H.
5/5

Since 2016 our business has been using HixonGroup (then Vostro) for our IT needs with great success. At first we asked them to just make workstations for our customers and they added great value, suggesting how they could make better use of technology - making us look good to our customers is very welcome !

HixonGroup's innovative approach is now central to our business. They've introduced us to cloud services, and they now manage all IT services and hardware within our company, including equipment that's overseas.

As our company has grown, we simply tell them what we're trying to achieve and HixonGroup implement an efficient and responsible way to do it, often with enhancements or time saving processes we would never have thought of.

Hixon Group - IT Support & Managed IT Services - Newcastle
Stuart W.
5/5

Meeting new business owners through networking is at the heart of what we do. Meeting those in the IT field who we can refer with confidence are sadly few and far between. Jonathan and the Vostro team are happily that exception who we have met, got to know, liked, and someone we feel we can refer with confidence. They have the technical skills, the enthusiasm, organisation, and discipline to be your IT support team each and every time. If you are disappointed in your IT provider then talk to Vostro today for knowledge and value for money, and that level of certainty you need to keep your digital assets working all the time!

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