JTX Fitness - Shoreham-by-Sea

Address: 3, Industrial Estate, Harbour Way, Shoreham-by-Sea BN43 5HZ, United Kingdom.
Phone: 1273453855.
Website: jtxfitness.com
Specialties: Exercise equipment store.
Other points of interest: Delivery, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, LGBTQ+ friendly, Credit cards, Debit cards, Credit cards, On-site parking.
Opinions: This company has 151 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of JTX Fitness

JTX Fitness 3, Industrial Estate, Harbour Way, Shoreham-by-Sea BN43 5HZ, United Kingdom

⏰ Open Hours of JTX Fitness

  • Monday: 9 am–5 pm
  • Tuesday: 9 am–5 pm
  • Wednesday: 9 am–5 pm
  • Thursday: 9 am–5 pm
  • Friday: 9 am–4:30 pm
  • Saturday: Closed
  • Sunday: Closed

JTX Fitness is a highly reputed exercise equipment store located at Address: 3, Industrial Estate, Harbour Way, Shoreham-by-Sea BN43 5HZ, United Kingdom. They can be reached by phone at 1273453855 and through their website jtxfitness.com. Their specialities include exercise equipment, and they offer various other points of interest such as delivery, in-store shopping, wheelchair-accessible car park, wheelchair-accessible entrance, LGBTQ+ friendly, and accept credit cards, debit cards, and on-site parking.

With an impressive 151 reviews on Google My Business and an average rating of 4.3/5, this company has garnered a great reputation among its customers. One customer mentions, "I bought a cross trainer from JTX Fitness (Zenith) almost 5 years ago. This machine was relatively well used (3 times a week on average) and helped me immensely to lose weight and keep fit, especially through the pandemic and well beyond it." Another customer praises the quality, stating, "It's sturdy, good quality and provided commercial gym experience at home for me. Really pleased."

👍 Reviews of JTX Fitness

JTX Fitness - Shoreham-by-Sea
Volodymyr ?. K.
5/5

I bought a cross trainer from JTX Fitness (Zenith) almost 5 years ago. This machine was relatively well used (3 times a week on average) and helped me immensely to lose weight and keep fit, especially through the pandemic and well beyond it.

It's sturdy, good quality and provided commercial gym experience at home for me.

Really pleased.

JTX Fitness - Shoreham-by-Sea
Scott D.
5/5

Edit - I'm changing my review for the moment as the owner personally emailed me about the issue, which is impressive to be honest. If they follow through on providing credit monitoring then I'll keep it at 5*. The machine itself is genuinely good, but the data breach left me rattled.

Old review:

Just got an email from them stating that my personal info and credit card details have been stolen from their system. Absolutely furious.

The equipment is good. But that really doesn't matter at this point.

JTX Fitness - Shoreham-by-Sea
Dec T.
1/5

Treadmill purchased September of last year and cut out on me in April when using. No warning, belt stops abruptly which when running is a massive injury risk. Fault fixed two weeks later through a home visit engineer. Two weeks later, exact same fault. Treadmill completely died a death when running and this time has caused injury. Won’t entertain a replacement or refund, only another fix and going round in circles with customer services. Poor customer service and a machine that has now actually caused harm after it was supposedly fixed just a fortnight prior.

JTX Fitness - Shoreham-by-Sea
D R.
5/5

It is so refreshing to contact a company and get a response straight away from an actual person. Bought a floor mat for my sprint 7 treadmill (which has been a game changer for me). I was really impressed so bought a second one for my bike. Terry couldn’t do enough in terms of answering questions etc. Really impressed.

JTX Fitness - Shoreham-by-Sea
James S.
5/5

Bought the Sprint 9 pro early this year. The customer service at JTX fitness was amazing. Really helpful and pleasant to talk to on the phone. I also went to see the machines at the center (pro of a UK based company). Again the staff were amazing. At no point did I feel like they were up selling. If anything they were suggesting the 8 or even the 7 would be more than good enough for me.
Prompt delivery INTO my house.
The machine was easy to assemble with 2 people. Very heavy so do not attempt on your own.
After a month of use the belt seemed to be migrating left slightly. The customer service team were once again amazing, explained how to adjust the belt but also sent a service man to do it for me and show me how to do it in the future. He was an independent gym machine service company and couldn't speak highly enough of JTX.
Really recommend this company for gym equipment.

JTX Fitness - Shoreham-by-Sea
Antony
5/5

Very impressed. JTX have been fantastic with their after sales service in supplying replacement a component needed long after purchase. Without which we wouldn't have been able to continue using the rowing machine.

JTX Fitness - Shoreham-by-Sea
Kaz 2.
5/5

JTX have been absolutely brilliant. My machine arrived on time and as expected. The ignite air is exactly as described on the tin. It is a super gym standard rower. Customer service dealt with one minor fault by dispatching a replacement foot strap within a day. They also handled another matter really well, patiently discussed options and booked in an engineer to visit my home. In the end I didn’t need the engineer as it wasn’t a fault with the machine, it was me. When I carefully followed the instructions provided by customer services it was all resolved. I would highly recommend.

JTX Fitness - Shoreham-by-Sea
Vlado T.
1/5

Even 1 star is too much, very poor and unorganised service, they have no clue what they doing, messing up the orders. They cost me whole day rate of loosing money, I booked for specific delivery day, cancel my job to stay home and accept the delivery when mid day they let me down, they don't want to compensate me at all. If you can avoid them do it. If you need headache go for them.

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