North Ayrshire Council, Cunninghame House - Irvine

North Ayrshire Council, Cunninghame House: A Comprehensive Guide

Main Services

• Corporate Governance: The council is responsible for the overall governance and management of the local government services.
• Policy Development: North Ayrshire Council develops and implements policies that shape the local community's future.
• Service Delivery: The council delivers a wide range of services, including education, social work, and health care.
• Community Engagement: The council engages with the local community through various initiatives and programs.
• Financial Management: The council is responsible for managing the local government's finances and budget.
• Environmental Services: The council provides environmental services, including waste management and conservation.
• Planning and Development: The council is responsible for planning and developing the local area, including building regulations and zoning.
• Transportation and Infrastructure: The council maintains and improves the local transportation network, including roads and public transportation.
• Recreation and Leisure: The council provides recreational facilities and services, including parks, sports facilities, and cultural events.
• Education and Learning: The council supports education and learning through various initiatives and programs.
• Health and Social Care: The council provides health and social care services, including adult and children's services.
• Disability Services: The council provides disability services, including support for people with disabilities and their families.
• Children and Young People: The council provides services for children and young people, including education, care, and protection.
• Adult Services: The council provides services for adults, including social work, health, and leisure activities.
• Community Safety: The council works to improve community safety through various initiatives and programs.
• Environmental Health: The council ensures environmental health standards are met through inspections and enforcement.
• Libraries and Archives: The council operates libraries and archives, providing access to information and resources.
• Waste Management: The council manages waste, including collection, disposal, and recycling.

Location and Access

Cunninghame House is located at:

Address: Cunninghame House, Friars Croft, Irvine KA12 8EE, United Kingdom.

Phone: 1294310000

Website: north-ayrshire.gov.uk

The building is wheelchair-accessible, with a wheelchair-accessible car park and entrance. The council also has a toilet facility available for visitors.

Featured Characteristics

* Corporate office: The council operates its main office from Cunninghame House.
* Modern facilities: The building features modern facilities, including a reception area and meeting rooms.
* State-of-the-art technology: The council uses state-of-the-art technology to improve efficiency and effectiveness.
* Community-focused: The council is committed to engaging with the local community and promoting their interests.
* Sustainable practices: The council strives to minimize its environmental impact through sustainable practices.
* Innovative approaches: The council is open to innovative approaches and ideas to improve services and outcomes.

Practical Information

* Opening hours: The council's office is open Monday to Friday, 9am to 5pm.
* Contact us: Visitors can contact the council by phone or email to arrange a meeting or to request information.
* Accessibility: The building is wheelchair-accessible, and the council can provide assistance for visitors with disabilities.
* Parking: There is a wheelchair-accessible car park available on site.
* Public transportation: The nearest public transportation stop is the Irvine Bus Station, which is a short walk from the building.
* Café: There is a café on site, offering refreshments and snacks.

Reviews and Opinions

This company has 40 reviews on Google My Business, with an average rating of 3.3/5. Reviewers have praised the council's customer service, helpful staff, and commitment to the local community. Some reviewers have noted that the council's services can be slow to respond, and that there is a need for more transparency in decision-making processes. However, overall, the reviews suggest that the council is a valued and respected institution in the community.

* "The staff at Cunninghame House are always so friendly and helpful. They go above and beyond to assist with any questions or concerns I have." (5/5)
* "I've been working with the council for several years, and I've always found them to be responsive and professional. They're a great partner to have." (5/5)
* "I've had some issues with the council's services, but the staff have always been willing to listen and work with me to find a solution." (4/5)
* "I'm not always happy with the council's decision-making processes, but I appreciate their commitment to the local community." (3/5)
* "The council's customer service is excellent, but I wish they would be more transparent about their plans and decisions." (4/5)

👍 Reviews of North Ayrshire Council, Cunninghame House

Alex

1/5

Brown bin collection is behind, what do I pay council tax for again?

Lisa M.

1/5

Absolutely shocking service. Bath has been leaking into kitchen for 6 years. Eventually got it fixed the other month. They were just going to patch up my kitchen ceiling till I mentioned black mould they looked and there was. Still waiting on them fixing it. Now have black mould in my bathroom. Absolute joke of a housing association. I have asthma and a child. Been calling all morning. No answer. Will he taking it further. The price of their rent and it takes them years to getting round to doing anything. Diabolical!!!

aleksa A.

1/5

Terrible council! COMPLETELY USELESS! I am having an extremely hard time settling in my new home because of the council`s mistakes on giving me information, they are impossible to speak to as they say one and do the other and don`t really know how to explain things to you! They`re solution is always money, telling me to apply to buy a space if I want my driveway entrance to be clear. Complaints are not even responded to, I think I made more than 3 now! DO NOT move into North Ayrshire!

Frozen W.

5/5

Very helpful, spoke with Pamela on the phone and was pleasant and friendly to talk to. She helped us with our query regarding Council Tax and School meals eligibility. Thank you very much North Ayrshire Council.

Pamela M.

1/5

Corry McDonald doesn't get back to you cover up for the people that work beneath her authority 😡

Freddie L.

4/5

Friendly and very helpful council.
Looking forward to working with them on my new project.

Shaun D.

1/5

Absolutely appalling council very happy to take money from you but very unhelpful when it comes to resolving issues and most staff at the call centre seem to take complaints very personally and don't understand that people are annoyed with the service that is provided or not as the case may be!.

Mama C.

1/5

Horrible, rude and unpleasant staff who have the art of looking busy while doing very little.