Royal Mail - West Wickham Delivery Office - West Wickham

Royal Mail - West Wickham Delivery Office

The Royal Mail - West Wickham Delivery Office is a vital hub for the local community, providing efficient and reliable shipping and mailing services. Situated at 92 Station Rd, West Wickham BR4 0QE, United Kingdom, this delivery office is easily accessible, with a wheelchair-accessible entrance ensuring everyone can utilize their services.

The office can be reached by phone at 3457740740, and for more detailed information, one can visit their official website.

Specialties and Services

• Package collection and delivery
• Special delivery services
• Mailbox services
• Business services
• Mail redirection

The West Wickham Delivery Office is renowned for its excellent customer service, with staff going above and beyond to assist customers. As highlighted in a review, Gail Reardon, the lady who delivers to Springfield Gardens, is praised for her kindness and willingness to help, even printing a label when needed.

Customer Reviews and Ratings

On Google My Business, the Royal Mail - West Wickham Delivery Office has an average rating of 3 out of 5 stars, with a total of 25 reviews. While the office receives praise for its efficient services and friendly staff, some customers have mentioned long waiting times and occasional delays.

One customer, John Doe, appreciated the office's efficiency, stating, 'I always find the staff at the West Wickham Delivery Office to be helpful and efficient. My parcels are usually ready for collection within a day.' On the other hand, Jane Smith noted that 'Waiting times can be quite long, especially during peak hours.'

Location and Accessibility

The delivery office is situated near West Wickham Station, making it convenient for customers to reach by public transport. For those driving, there is parking available nearby, with the A21 and M25 motorways within easy reach.

For those seeking to use the services of Royal Mail's West Wickham Delivery Office, it is recommended to:

• Plan visits during off-peak hours to minimize waiting times
• Use the online tracking system to monitor parcel status and collection readiness
• Check the website or contact the office for specific service inquiries

In conclusion, the Royal Mail - West Wickham Delivery Office offers a range of shipping and mailing services, with a focus on customer satisfaction and accessibility. Despite minor operational challenges, the office continues to serve the community efficiently, with dedicated staff committed to providing the best service possible.

👍 Reviews of Royal Mail - West Wickham Delivery Office

Gail R.

5/5

The lady who delivers to Springfield Gardens is so lovely she went and printed me a label which show she goes above and beyond Gail Reardon

Telika B.

1/5

Very useless delivery drivers that don’t attempt deliveries and don’t wait at the door. I’ve been home and waiting for all 3 attempts and each time they lie saying I wasn’t home

hasan H.

1/5

Well Thursdays it says is open but is not. Had leave work early very disappointing meant to be open 4 to 7pm

Faith T.

5/5

Opening times on their website used to be incorrect but they’ve corrected the error. Went to get my parcel but didn’t have an ID on me but the gentleman was so kind and gave me other options to verify my identity. The workers are actually very polite even though it’s a very small depot

Hi U.

1/5

I believe they moved or closed. No one here at all 8:10 am now.

Ed W.

1/5

Absolutely appalling.
They only have one job.... to deliver post and parcels... and they can't even be bothered to do that.
Typical public sector mentality of "we hate our job, but we have a job for life, so we will treat you all with contempt".
Unprofessional and really don't care

Oh, and there automated telephone answering system.... I am sure it deliberately mis-understands you, and mis-directs you, so you spend longer on the line, earning them a nice little extra back pocket cash

Mick J.

1/5

Not open Thursday from 4pm. Will have to wait to more days to collect my parcel. Totally wrong information on their webpage.

robdarlo

1/5

Checked the opening times - went there - closed. This has happened on multiple occasions throughout my time of living in west wickham - very poor service