Software of Excellence - Gillingham

Daniel C.

A huge thank you to Paulina at EXACT! From the moment I got through, she was incredibly helpful, patient, and knowledgeable. She took the time to understand my needs and provided a solution quickly and efficiently. Her professionalism and dedication to excellent service truly stood out, making the entire experience seamless and stress-free. I really appreciate her support—she went above and beyond!

Steven L.

Paulina Helped us with an SOE issue this morning and throughout she was extremely helpful and professional, our issue was fixed in minutes and this helped myself and the Team overcome an ongoing problem and enable us to give our patients the service expected. Excellent Service

Jill Y.

We have used SOE since 2012 and we wouldn't hesitate to recommend them to other dental practices. Their support team and Customer Success Consultants are all excellent. Responsive, helpful and friendly to deal with. In the last week, due to exploring additional functionality within Exact, I've dealt with Rebecca Beardon, Hakam Surdhar and Daniel Sackett - all who have been an absolute pleasure to deal with. Excellent ambassadors for the SOE brand and hugely knowledgeable and efficient. Thanks all!

Ketan P.

Great company to use as Practice management software but also solutions for our business. We converted over a number of years ago from another well known provider. It was one of the best moves we did. Since then we have used many of the products they provide to grow our business into a number of sites. Lorraine Nix is the Customer Success Consultant we have built up a relationship with. She provides us with a bespoke service of helping us grow, with regular meetings with our Team to train and support. She is very friendly and approachable, has been a great help to get us to where we are. Highly recommended!

Kajaniy K.

I always get excellent help with any contact to SOE support. Hakam in particular was very efficient and helpful.

rebecca R.

SOE does it again!!!! Paulina is an absolute superstar and has helped our business become so more efficient and user friendly helping us deliver an even better customer experience for our clients. Their online booking system has really helped our recalls and patients love how easy it is to use. As a PM the way that the integrations available on SOE are so easy to customize and automate, makes my job so much easier. We have signed up to working feedback that allows our customers to leave reviews for us that seamlessly works with SOE and saves our admin team time and captures more customers than we possibly might when patients are in the practice.

Always there when I need them, the aftercare and support are always helpful. THANK YOU !

Pouran F.

I have been a user since 2013 and have loved working with SOE when possible. Our SOE Best Practice Consultant: Paulina has been incredibly insightful. Over the many remote meetings held, Paulina consistently delivers her services with professionalism and grace. She has certainly enhance our experience of SOE's customer services. In addition to this, I would like to thank the entirety of SOE Teams for their incredible delivery of services and care. It is my upmost pleasure to be your client.

samia K.

We had a business review with Paulina today to see how we could improve various areas of the business. Paulina gave some really good ideas about how we can improve the performance of the practice which I will be implementing as of next week. There are a few other products that have been mentioned again that I may consider to again help with marketing and the profile of the practice. Really looking forwards to seeing how the figures can get even better !