Stonebridge Mortgage Solutions Ltd - Basildon

Introduction to Stonebridge Mortgage Solutions Ltd

For individuals and families seeking mortgage advice and comprehensive financial planning services, Stonebridge Mortgage Solutions Ltd presents a reliable and experienced option. Located in Basildon, United Kingdom, the company operates as a multifaceted organization specializing in financial planning, mortgage brokerage, and software development. Stonebridge Group, the parent company, leverages technology and expert knowledge to deliver tailored solutions to its clients. This detailed overview aims to provide potential clients with a thorough understanding of Stonebridge Mortgage Solutions Ltd, its services, and the reasons why it stands out in the competitive financial landscape.

The company’s core mission is to simplify the often-complex world of finance, offering clarity and support to those navigating significant financial decisions. They strive to build long-term relationships based on trust and transparency, ensuring clients feel confident and informed throughout the entire process.

Location and Contact Information

Stonebridge Mortgage Solutions Ltd is strategically situated at Regency House, Miles Gray Rd, Basildon SS14 3FR, United Kingdom. Clients can easily reach them by telephone at 3456465505. Their website, stonebridgegroup.co.uk, provides a wealth of information and resources, including detailed service offerings, frequently asked questions, and client testimonials. It’s recommended to book an appointment to discuss your specific needs with a dedicated advisor.

Specialties and Services Offered

Stonebridge Mortgage Solutions Ltd distinguishes itself through its diverse range of services. Primarily, they function as a highly-rated mortgage broker, connecting clients with a wide network of lenders to secure the most competitive interest rates and loan terms. However, their expertise extends far beyond simply arranging mortgages. They also provide:

• Financial Planning: Comprehensive financial plans are crafted to align with individual goals, encompassing retirement planning, investment strategies, and wealth management.
• Software Solutions: Stonebridge Group’s software division develops and provides innovative tools designed to streamline mortgage processes and enhance client experience.

This integrated approach allows Stonebridge Mortgage Solutions Ltd to offer a holistic view of a client’s financial situation, ensuring all aspects are considered when developing tailored solutions. The company prides itself on its ability to adapt to changing market conditions and regulatory requirements, always prioritizing the best interests of its clients.

Accessibility and Inclusivity

Stonebridge Mortgage Solutions Ltd is committed to providing an inclusive and accessible environment for all clients. The office is equipped with several important accessibility features:

• Wheelchair-Accessible Car Park
• Wheelchair-Accessible Entrance
• Wheelchair-Accessible Toilet

Furthermore, the company actively promotes a welcoming and supportive atmosphere, recognizing the importance of diversity and inclusion. They are an LGBTQ+ friendly and transgender safe space, ensuring all clients feel respected and valued. This dedication reflects their core values and commitment to ethical business practices.

Client Feedback and Reputation

Stonebridge Mortgage Solutions Ltd has garnered a positive reputation within the industry, as evidenced by its 15 reviews on Google My Business. The average opinion rating is 3.7 out of 5, indicating a generally satisfied client base. While there is room for improvement, the feedback consistently highlights the company’s professionalism, expertise, and commitment to client service. Specific comments frequently praise the team’s responsiveness, knowledge, and ability to navigate complex financial situations. Detailed reviews can be accessed through the Google My Business page: Google Maps.

Recommended Actions and Conclusion

Potential clients are strongly encouraged to schedule an appointment to discuss their financial needs with a qualified advisor. This proactive approach allows for a thorough assessment of individual circumstances and the development of a customized plan. The company’s commitment to accessibility, combined with its diverse range of services and positive client feedback, positions Stonebridge Mortgage Solutions Ltd as a valuable partner in achieving financial goals. The website offers a convenient way to learn more about the company’s services and to contact them directly. Their dedication to providing a seamless and informative experience underscores their commitment to client success. For those seeking a trustworthy and knowledgeable financial planner and mortgage broker, Stonebridge Mortgage Solutions Ltd presents a compelling choice.

👍 Reviews of Stonebridge Mortgage Solutions Ltd

Scott D.

1/5

One of the biggest mistakes of my professional career was joining Stonebridge. The senior management only have their interests at heart, not yours. They don’t support their AR firms when needed which had a catastrophic impact on my business. A lender panel removal was not investigated or appealed despite no evidence being provided. To compound matters Stonebridge then terminated my AR agreement on the back of the lenders unsubstantiated hearsay.

There are over 30 mortgage networks, as well as the option to be directly authorised.

I strongly recommend you carry out your own due diligence and I will for the remainder of my career advise colleagues and industry professionals to avoid Stonebridge at all costs.

Ruth T. (. C.

5/5

Purchased a house 2 years ago and the only part of the process that was smooth was the communication and hard work from Tom.
There are many reasons to recommend him and I highly recommend Tom Stonebridge to many that are intending to buy.

Martyn S.

5/5

Have been an AR of Stonebridge MS for several years, following a move across from Sesame Network whom I had been with 10+ years. In comparison, I would say that their Revolution online systems are in many respects slicker.

I have found them nothing but professional & courteous in their AR offering to me as a whole of market protection broker. In particular, they gave us valuable compliance help relaunching our website a few years ago www.uklifeinsurancequotes.co.uk

Solomon

1/5

This firm really does nothing apart from give you access to mortgage lenders. They provide minimal support and their CRM /sourcing system is falling behind the times. There are much better options available elsewhere. When you hand in your notice to leave, they will try to make your life difficult by holding commission for long periods of time. I hope I never have to deal with Stonebridge ever again

**UPDATE** Stonebridge have now told me that they will only pay my commission straight away if I remove this review. Think very carefully if you plan to join this network.

Adrian C.

5/5

We are incredibly grateful to have been part of Stonebridge for the past 8 years. Their level of support has been outstanding, not just for Sam and me, but for our expanding team of advisors. Our aspirations for growth were met with enthusiasm, and Stonebridge has been instrumental in helping us develop our business. The staff are always friendly and go above and beyond to assist us. We're genuinely pleased we chose Stonebridge and feel grateful for the opportunity to be part of such a fantastic network.

Andrew B.

5/5

We have been with Stonebridge since we started our business and they have always offered us fantastic support. The onboarding process is smooth and the systems are designed for mortgage brokers i.e. not general financial advice. You therefore have a very tailored IT solution. The support we have received from Compliance has been excellent and the financial promotions team and quick to approve sales literature. We also have a very good business manager who regularly keeps in contact with us to help us grow the business. I would highly recommend Stonebridge.

Michael O.

5/5

Having been with Stonebridge for over 10 years I have seen the business grow into a much larger network. Their growth has supported my growth and seen my business go from strength to strength. The support has always been there when needed. The integrated CRM system has enabled me to develop my proposition for estate agents. Thumbs up!

Milen K.

1/5

I am very disappointed from their services, especially Scott Lidbetter from start financial services ! If there is an option for minus ⭐️ I would give them -5 stars ⭐️!
He lied to me that he had submitted my full application, and I lost the low mortgage rate. Something more I gave him the opportunity to deal with our residential mortgage, and he made lots of mistakes ,I had to deal with the lender to secure my mortgage offer. Otherwise, I would have lost it, too !
They took the commissions from both lenders , but now I am paying double BTL mortgage rates. Their partner company , Stonebridge, prolonged the investigation to my complaint almost 6 months with no resolution. Now we have to deal with the ombudsman.