TechTeach - Huddersfield

Tony B.

Brilliant service and excellent value. Simon took my failed laptop and had me up and running on a new one inc old data transfer in 3 days

Carole E.

Simon sorted my PC in a phone call - very knowledgable, very clear instructions. My regular repairer wanted the PC in for 5 days, yet it was such a simple job. Simon wouldn't even take a penny for the help. He phoned me back as promised, recognised what was wrong immediately and provided a solution. Cannot thank or recommend him enough.

Conor S.

Appreciate that everyone can have an ‘off day’ so want to start this review with that statement.

Was very difficult to get hold of anyone on the telephone , eventually an email was sent to which I got a response - a follow up email was not responded to about booking In my device. Only when I left a fair but firm voicemail on the main telephone line (which is never answered) did I receive a response.

From experience, the company did not fix the issue. Reported that my windows laptop did not power up on connecting the charging device to the device.

The gentleman suggested that the power unit was to blame and that I should have checked power to the device - I had done this before arriving.

Took a while to hear a response , once I did get a response to say that a ‘new’ power unit had been supplied I was away on holiday and took a few days to collect.

On collection, I asked what the problem was - the fella said it was a charging unit and not anything on the board or laptop to blame. Thought nothing of it…

The very next time I used the device , the same fault happened again. We needed the device for work job so ended up buying a brand new HP laptop. After completing the job on the new device , I plugged the new devices charger into the old device, and it powered straight away and has worked ever since.

For reference, I had used new power cables on the device in the past as the HP ones supplied have a habit of breaking. Should point out that the new unit supplied by TechTeach was also not a genuine HP charging unit either.

Sent an email , the fella said “If it’s not charging and as you say the charge port is loose then it may just be I was lucky.

Can you bring it back in. I will double / treble check the port”

I can appreciate these things happen with any job so maybe just a bad experience , but always check before you leave that the device has been given a full check up.

Carl W.

First they sorted out the slow laptop. Then they arranged for phone and internet upgrade at a £15 a month saving. Then they came to the house installed new phone wiring and sockets. They managed lit all without any hassle. Can't say enough

John A.

Simon is very knowledgeable and helpful. I have taken my PC's and laptops to him over the last 10 years or so, and always been more than happy with his repairs and costs.

Sarah D.

Simon has helped our business so much with all the I.T and phone issues. Highly recommend and using a local business has really helped with how quick the matter has been dealt with - thanks Simon

Carl S.

They installed our new VOIP system. Arrived on time, quick to install. They trained us in all the uses of the phones, never knew phones could do so many things

John W.

Fast service, pleasant and easy to deal with, experienced and professional. Would highly recommend for any laptop issues.