The Unite Group - Newcastle upon Tyne

Overview of The Unite Group

The Unite Group, located at The Unite Group Ltd, 126 Great Lime Rd, Newcastle upon Tyne NE12 6RU, United Kingdom, is a highly esteemed IT support service provider. With a phone number `1914661050` readily available for direct communication, this company stands out in the UK's tech support sector. Their professional presence is further emphasized by their well-designed website theunitegroup.co.uk, which offers a seamless online experience for potential clients.

Key Features and Specialties

The Unite Group prides itself on its specialized IT support services, which include online appointments, onsite services, and wheelchair accessible parking lot. These features underscore their commitment to accessibility and convenience for their clients. Their specialties, although not explicitly detailed in the provided information, are likely to encompass a wide range of IT solutions aimed at businesses of various sizes, ensuring that their clients receive tailored support that meets their unique needs.

Accessibility and Services

For those seeking immediate assistance or preferring face-to-face interactions, The Unite Group offers both online appointments and onsite services. This dual approach ensures that clients can receive support in a manner that best fits their schedules and preferences. Moreover, the presence of a wheelchair accessible parking lot indicates their dedication to providing inclusive services for all customers.

Client Reviews and Satisfaction

The company's reputation is vividly reflected in the 17 reviews it has received on Google My Business, with an impressive average opinion of 5/5. Testimonials highlight their exceptional dedication to quality service, unparalleled security measures including robust data protection and regular backups, and an outstanding customer service demeanor. Clients appreciate not just the professional expertise but also the personal touch, as the staff is described as friendly and always readily available.

Recommendation

For businesses or individuals seeking reliable, comprehensive IT support with a strong emphasis on customer service and security, The Unite Group is an excellent choice. Their commitment to excellence, as evidenced by their high client ratings, makes them a trustworthy partner for managing your IT needs. To experience their exceptional services firsthand, or to schedule an appointment, visit their website at theunitegroup.co.uk. Whether you prefer online consultations or prefer the convenience of onsite support, The Unite Group is equipped to meet your requirements with professionalism and care. Don't miss the opportunity to elevate your IT management with The Unite Group's expert guidance and support.

👍 Reviews of The Unite Group

Ripple E.

5/5

We are thrilled to highly recommend The Unite Group for their exceptional IT support services. Their team is dedicated to providing top-quality service and ensuring the security, data protection, and backups that are vital to our business are taken care of to the highest standard. Having The Unite Group by our side to manage our IT systems gives us complete confidence. Their team goes above and beyond, they are always available when we need them, and the fact that they are all so incredibly friendly is an added bonus - we couldn’t ask for more!

Lee G.

5/5

My experience of Unite Group so far has been nothing short of exceptional. Exceptional service and wonderful team members. No job is too big or too small. As an owner of a business, I know all to well how important it is to communicate with your clients/customers and I am always left amazed by Chris, Jack and Morgan who are always providing first class service to myself and my firm. Even at Director level, Paul and Callum are always there to provide their support. Thank you so much for being on hand and for responding to us so promptly. It’s always greatly appreciated.

Danielle F.

5/5

Here at LD:NorthEast we are really happy with the service we receive from The Unite Group. Our tech/IT issues are always resolved quickly and the team are very patient. They are also really helpful when purchasing new equipment.

Raymond B.

5/5

The Unite Group currently provide us with IT and Communication Services. They have an amazing team, who are all very knowledgeable and provide an exceptional service. I would highly recommend The Unite Group. Keep up the great work!

sandra H.

5/5

I use this company for my broadband provider and it was easy to transfer over, one of their technicians came out to set it all up for me. At one point the internet went down (BT working on it), Unite Group send over a dongle to use while the broadband was down. The guys are very friendly and will help in any way they can.

Krazy K.

5/5

Always efficient, reliable, first class service from Unite, we would highly recommend !

On the rare occasion that we’ve needed to call for support, we’ve spoken to someone quickly, who has dealt with the issue and resolved it straight away !

Thank you Unite !

Steph B.

5/5

We have used Unite for our IT service support for sometime. We always receive first class customer service and any issue is dealt with promptly and professionally.

Customer S.

5/5

These guys have looked after our Network and IT systems for many years. Excellent service with a personal touch and any issues are always resolved promptly. Couldn't recommend their service more highly.