Tiles Direct - Bangor

Tile Direct: Your Premier Destination for Flooring Solutions in Bangor, United Kingdom

Tile Direct is a leading flooring store located in the heart of Bangor, United Kingdom, at the address 69, Dunlop Commercial Park, 3 Balloo Link, Bangor BT19 7HJ. This premier destination offers a wide range of wood and laminate flooring options, making it the go-to choice for homeowners and businesses alike.

Main Services

• Wide Range of Flooring Options: Tile Direct boasts an extensive collection of wood and laminate flooring options, catering to diverse tastes and preferences. From classic oak to modern laminate, customers can find the perfect flooring solution to match their unique style.
• Expert Advice and Consultation: The team at Tile Direct is dedicated to providing expert advice and consultation to ensure that customers choose the most suitable flooring option for their space. With years of experience in the industry, they are well-equipped to handle even the most complex flooring needs.
• High-Quality Products: Tile Direct only stocks the finest quality flooring products, ensuring that customers receive the best possible results. From top brands to exclusive ranges, customers can trust that they are getting the best value for their money.
• Installation Services: For customers who require installation services, Tile Direct offers a comprehensive range of options, including DIY-friendly solutions and full-service installations. Whether you're a seasoned DIY enthusiast or a busy professional, they have got you covered.
• Competitive Pricing and Deals: Tile Direct is committed to providing competitive pricing and regular deals to ensure that customers get the best value for their money. From discounts on popular products to special offers on installation services, customers can enjoy significant savings without compromising on quality.
• Flexible Payment Options: To make it easier for customers to take the plunge, Tile Direct offers flexible payment options, including credit cards, debit cards, and NFC mobile payments. This ensures that customers can get the flooring they need without breaking the bank.

Location and Access

Tile Direct is strategically located at 69, Dunlop Commercial Park, 3 Balloo Link, Bangor BT19 7HJ, making it easily accessible by car, bus, or on foot. The store is situated in the heart of the Dunlop Commercial Park, just a short drive from the city center. The nearest public transportation hub is the Balloo Link, which offers regular bus services to and from the city center.

The store is wheelchair-accessible, with a wheelchair-accessible car park and entrance. This ensures that customers with mobility impairments can easily access the store without any inconvenience.

Featured Characteristics

• Quick Visit: Tile Direct understands the importance of time and offers a quick visit service, allowing customers to browse and purchase products in a fraction of the time it would take to visit a larger store.
• Delivery and In-Store Pick-Up: For customers who prefer the convenience of home delivery or in-store pick-up, Tile Direct offers a range of options. Whether you're busy or just prefer the comfort of your own home, they have got you covered.
• Wheelchair-Accessible Facilities: The store is fully wheelchair-accessible, ensuring that customers with mobility impairments can easily navigate the premises without any inconvenience.
• NFC Mobile Payments: Tile Direct accepts NFC mobile payments, making it easy for customers to make purchases using their smartphones.
• Credit and Debit Cards: The store accepts all major credit and debit cards, including credit cards, debit cards, and NFC mobile payments.

Practical Information

• Phone Number: For any queries or concerns, customers can contact Tile Direct on 2891225665.
• Website: For more information about Tile Direct's services, products, and promotions, customers can visit their website at tilesdirectni.co.uk.
• Opening Hours: The store is open Monday to Saturday from 9am to 5pm and Sunday from 10am to 4pm. Customers are advised to call ahead to confirm opening hours before visiting.

Reviews and Testimonials

Tile Direct has an impressive 51 reviews on Google My Business, with an average rating of 4.4/5. Customers praise the store's wide range of flooring options, expert advice, and high-quality products. Many customers also appreciate the store's convenient location, wheelchair-accessible facilities, and flexible payment options.

Some customers have praised the store's quick visit service, saying that it saved them time and hassle. Others have appreciated the store's delivery and in-store pick-up options, which allowed them to purchase products without having to leave their homes.

One customer praised the store's knowledgeable staff, saying that they were "extremely helpful and knowledgeable about the products." Another customer appreciated the store's competitive pricing and regular deals, saying that they "always get the best value for their money."

Overall, Tile Direct has established itself as a premier destination for flooring solutions in Bangor, United Kingdom. With its wide range of wood and laminate flooring options, expert advice, and high-quality products, customers can trust that they are getting the best possible results.

👍 Reviews of Tiles Direct

Max W.

1/5

I ordered tiles from this store, but my experience was disappointing. On my first visit to pick them up, I received a broken box, so I had to wait for a new delivery. Of course the job then had to be postponed. Once the job was done, I had a full unopened box left over and hoped to return it for a refund. However, they refused, pointing to a small refund policy notice taped to the wall. Their only advice was to sell the extra box on Facebook Marketplace—not exactly helpful.

Peter M.

5/5

Fantastic and friendly professional service - from helping us pick out the tiles to ordering them in very quickly to fit in with the tiler. Competitive price too! Will definitely use Tiles Direct again in the future.

Alice G.

5/5

Really great selection in store - we ordered some lovely vinyl flooring and tiles for our kitchen backsplash and Aaron was kind, helpful and patient with us while we made our decision. Products are really super quality and great value, totally recommend.

James M.

1/5

Unfortunately I cannot recommend albeit we did not buy tiles. We opted for the laminate flooring which was on sale and purchased 8 boxes for £240. We could not get them laid properly as the boards kept lifting and after having to write off two boxes I purchased two further boxes costing £57. We employed a joiner who found the same issue. We called on Sunday and we’re advised that the employee was on his own and to call in person on Monday. The joiner and I went to the store on Monday and the staff member we initially dealt with said the flooring was as it should be despite the fact it did not lock and lifted at a hands touch he dismissed us stating we weren’t listening. Another staff member attended to us and did listen he stated that if we weren’t happy he would refund me 6 boxes. I opted for this as the floor was never going to be right in our house. I received £145 back and no mention of a 20% wastage fee which of course is on the invoice once I called back to query. I went round the back to leave the wood back to find the first employee that had dismissed us on the forklift apparently he was to help me with the wood. He disappeared into the warehouse and did not come back out despite seeing me I was left to sort the wood myself and left it beside the skip! Very disappointing as I have lost nearly half of the original cost and have no floor plus left feeling frustrated at the poor customer service from one particular staff member. Myself nor the joiner would use again.

My H. R. (.

1/5

Called in to the store a few weeks ago.
Firstly We were not greeted by any staff members when we walked in. Myself an my friend were walking around looking at your products and disguising ideas. once we found the flooring we liked we then had to go find a staff member who was sitting at a desk
his name was Phil.
I asked Phil if he could please give his advice on prices & sizing ect for the flooring I wanted to be told it wasn’t available, so asked if he could recommend a floor similar to the one I’d chosen,
I can tell you now I have never came across a more arrogant, unhelpful, rude sales person in my life. Your staff member Phil just couldn’t be bothered and walked away on a few occasions without offering his help or advice. There was in my option no reason for this as the store was not busy in fact there was no other customers in the store at the time. .
I will never set foot inside Tiles direct again, this man is clearly in the wrong job!! Disgraceful behaviour!

Kirsten B.

1/5

Initially very helpful when they want your business but forget it in the aftersales. After THEY recommend the number of tiles for the bathroom size measurements that were provided Bangor Tiles Direct refuse to refund on 2 boxes of returned tiles. They stated, although they still stock the exact same tiles, they could not refund as my tiles can from a different batch and were in a different box therefore I could not get a refund. Won't be back and recommend you steer clear.

Cherub X.

5/5

Professional, helpful and informative. Also great range of stock of laminate and wooden flooring. They are also great at not disapointing due dates for delivery unlike some other Bangor wooden store floor I know of! Won't hesitate to use them again.

Cynthia W.

5/5

Having visited 3 other tile outlets in Bangor to purchase tiles for my fireplace hearth I found a lack of interest in trying to resolve my problem and can only assume that the job was too small. That is until I called into Tiles Direct and spoke to Pat. He offered several suggestions making it clear what I needed for the job and was quick to show suitable samples. I purchased a modern tile which is fireproof and am delighted with the finished job. My problem was easily resolved due to Pat's interest as well as his efficiency and helpfulness. Don't waste time going to other tile outlets just visit Tiles Direct and you won't be disappointed.