World First Travel Insurance - Exeter

World First Travel Insurance

World First Travel Insurance, situated in the heart of Exeter, United Kingdom, is a distinguished insurance broker specializing in travel insurance solutions. This comprehensive article provides a detailed overview of the company, its main services, location, unique features, and practical information, along with insights from customer reviews.

Main Services

• Travel Insurance: World First offers a wide range of travel insurance policies tailored to different needs, including single trip, annual multi-trip, and long stay insurance. Their coverage extends to various activities such as winter sports, business trips, and adventure travel.
• Pre-Existing Medical Conditions: World First is known for its comprehensive coverage for pre-existing medical conditions. They provide specialist travel insurance for individuals with medical conditions, ensuring peace of mind during trips.
• Gadget Insurance: This service covers travelers' electronic devices, including smartphones, tablets, and laptops, against theft, loss, or damage while abroad.
• Business Travel Insurance: World First offers tailored insurance solutions for business travelers, providing cover for trip cancellations, business equipment, and personal accident.

Location and Access

World First Travel Insurance is located at Tourism House, Woodwater Park, Pynes Hill, Exeter EX2 5WS, United Kingdom. The building is situated in the Pynes Hill neighborhood, near the A377 road, and is approximately a 15-minute drive from Exeter St. Davids train station. Public transportation is available, with bus stop 'Pynes Hill' nearby, served by several bus routes.

For those traveling by car, there is ample parking available at Woodwater Park, with disabled parking spaces also provided. The building is wheelchair-accessible, with a ramp leading to the entrance and elevator access to all floors.

Featured Characteristics

• Expertise in Complex Cases: World First prides itself on its ability to provide travel insurance for individuals with complex medical conditions or those undertaking adventurous activities. Their underwriters have a wealth of experience in handling such cases.
• 24/7 Emergency Assistance: World First offers 24/7 emergency assistance and medical support to policyholders, ensuring they are never far from help while traveling.
• Online Services: The company provides an online portal for customers to manage their policies, make claims, and access their documents. Additionally, their website offers a range of travel safety advice and destination guides.

Practical Information

• Phone: 3459080161
• Website: world-first.co.uk
• Operating Hours: Monday to Friday, 9:00 AM to 5:30 PM
• Email: [email protected]

Positive Aspects from Customer Reviews

World First Travel Insurance has received a total of 77 reviews on Google My Business, with an average rating of 4.2/5. Several customers have praised the company for its excellent customer service, particularly highlighting the helpfulness and patience of its staff. Amber, in particular, has been lauded for her extensive assistance in handling complex cases.

Customers have also appreciated the comprehensive coverage provided by World First, especially for pre-existing medical conditions and adventurous activities. The peace of mind that the insurance offers has been a significant factor in customers' positive experiences. Moreover, the ease of managing policies online and the quick processing of claims have been noted as additional benefits.

👍 Reviews of World First Travel Insurance

Kevin M.

5/5

Excellent customer service by Amber on the phone - it was lengthy due to my health circumstances, but nothing was too much trouble and she tried to make it as easy as possible. Moreover, they came in MUCH cheaper on an annual policy! Brilliant and wish I used them before now.

mememe B.

5/5

Very helpful and great cover for existing health issues. Peace of mind!

Keith T.

5/5

Having been recommended World First Travel Insurance I have to say it was well worth the calls we made culminating in the sale of a travel insurance policy.

Right from the outset you could tell this was a caring, professional organisation with, crucially, the customer right at the heart of its core values.

Nothing was too much trouble. Every detail mattered to ensure the right policy cover was made available.

I rarely single out individuals but on this occasion felt that Mr Nick Best should receive a heartfelt recommendation. His caring, thoughtful and professional manner was a credit to the company. His emotional intelligence was such that you felt confident that he knew exactly what your needs were and that he would work with you to achieve exactly what was required. An absolute pleasure to deal with.

I and my wife have the very highest praise and respect for this company and would recommend unreservedly.

Nigel P.

5/5

I enquired - via e-mail - after a point in the finer print of my family travel policy. I received a very satisfactory response within 20 minutes, which was far quicker than I could have reasonably expected - especially on a Monday morning!

Marc C.

5/5

Used Live Chat to confirm I wouldnt be using policy as FCO were advising against travel. A note has been made on the policy & a date change will be made as soon as I have new travel dates. Excellent service

Sue L.

5/5

Fortunately never had to claim on my policy!
All I can say is I was very pleased....good price, clear details of cover and they didn’t keep bothering
me with e mails as some companies do !!

Received a welcome home e mail with a discount offer for my next travels....really impressed

Thank you World First....will definitely use again!

Matt F.

1/5

Incredibly poor customer service and long waits, avoid using this service.

I finished up a trip after three months of travel back at the end of May and have had multiple claims in process for over two months now, during this time I have had absolutely no update from World First regarding where my claim is in it's lifetime after lots of time chasing.

Alongside that, I received a small payment yesterday without any notification and or breakdown of what is what for, but this is a minute fraction of the total claim and am now left clueless where the other lot is and if it will even be paid. I'm now short of £750.

maggiej M.

5/5

Absolutely excellent. No hassle to cancel my policy which I took out on 7/3/20 for a year, which I am unable to use due to the situation we are all in. Very professional manner in which I was handled. Excellent and will definitely go back when I am able to travel again.