Studio 24 - Cambridge

Ann H.

I've got nothing but good things to say about Studio 24. Simon Jones ran a free workshop for other digital design agencies in my network to bring them up to date with accessibility tools that they can use with their clients and it was so helpful. There aren't many agencies that see collaboration as a more powerful tool than competition and it's refreshing to see a successful company actively working on ways to support other local organisations.
Their dedication to help others to build a more accessible, sustainable web is a fitting tribute to the work of Tim Berners-Lee and the work that Studio 24 did on the redesign of The World Wide Web Consortium - one of the longest running websites in the world - is testament to that.
Not only do they do great work, they're lovely people!

Abigail P.

From my experience working with the team at Studio 24 they have continuously provided a bespoke, personal and warm service.

Within their base in Cambridge the team go out of their way to connect and support local organisations to continue to grow, learn and develop as a company in a continually changing city.

I am so lucky to have had the opportunity to see incredible work in action and would recommend their services to anyone.

Karen C.

Studio 24 is a wonderful agency full of lovely staff that couldn’t be more helpful. They are extremely knowledgable in their field and have provided me with excellent advice over the years, particularly with accessibility design.

They also care about their community and are very supportive with local charities, arts and community events.

Emily B.

I have worked with Studio 24 over quite a few years, and with many of their team members, who I found to be very competent, friendly, and professional. They designed and built three websites for my current place of work, all of which have been elegant and user friendly. They worked well to our deadlines and budgets, and were always super helpful and accommodating.
It has been a pleasure to work with them and I highly recommend them.

Paul S.

One of the very best digital agencies around, with an established track record over 15 years or more.
Great people and fantastic community builder, focused beyond the commercial work they undertake.

Esperanza M.

Incredible digital agency with years of experience. Staff is incredibly helpful and friendly and they adapt to your needs super quickly. My go to business for website and digital needs.

Jacob F.

BEWARE. I'm a digital marketing consultant; in 13 years in the industry I've never seen an agency treat a former client so callously or carelessly.

We have a common client; a client I am currently working with, and one they used to work with.

That client had a Google Tag Manager container, which I overhauled recently.

Studio 24 Ltd still had access to this container, and so chose to DELETE IT WITHOUT WARNING. This caused my client to lose analytics data. If it had not been spotted in time, my client would also have lost hours of work that they'd paid for from me.

This is just a stunningly careless thing to do to a former client, and Studio 24's justification was that they were no longer being paid.

So it was apparently ok to completely trash their former client's analytics set up without warning or cause.

Studio 24 have been completely unable to say:
- Why they did not simply leave the account rather than delete it
- Why they did not notify other account owners before deleting it
- Why they did not check to see if the container was still used before deleting it.
- Why they have absolutely no empathy or understanding for why it is bad to hobble another organization's digital presence, and trash the work of another professional

In their inevitable response to this review, please look closely to see if they answer the above directly. They won't.

None of the above is what "digital experts" do.

It is an unusual thing in this industry for one agency or professional to publicly criticize another, but I'm doing it here so people are aware of just how bizarre Studio 24 Ltd can be, and what potential danger they pose once your contract with them expires.

Matthew W.

Studio 24 supports the annual Cambridge Film Festival, providing a consistent, fast, and secure web presence. Simon and the team are a joy to work with.