Healthera Ltd - Cambridge

Jennifer P.

Initially had good service but recently it has gone downhill. Constant reminders too early. Orders confirmed as successful followed by unsuccessful then the order received. I currently have enough meds for two months apart from one new item which I am trying to order. At one point I tried the helpline but they directed me back to the app which doesn’t allow for any explanation.

Daanish C.

Sending threatening emails but haven’t delivered on any of the promised results.
Avoid at all costs.
They want to do an off boarding and accept that nothing has been delivered but still send threatening emails.

Ian M.

It would appear that you have been doubling up on my order every time my surgery submits my order therefore I have more than I need of the tablets in the photo.
So in future please don't do this.
Thanks Ian Macfarlane

mike H.

I deleted my account but Healthera still orders medication for me without my authorisation, and there is no option to stop that!

Angharad B.

Pharmacist is fab! Called in a few times and been seen straight away with things I would have normally made an appointment to see the GP for (earache for my son). Super quick appointment. Pharmacist is very thorough and knowledgeable. Would highly recommend. Definitely my first port of call before trying to make a GP appointment

Louise C.

I have found the Healthera app really useful. I found out about it through my local pharmacy and signed up. It much easier to use rather than logging in to the GP site to reorder.

Another big plus is you can set a scheduled order for items you regularly receive, and you’ll get an email to remind you to approve the order and once you approve it, it gets sent without you having to pick what you want.

Peter M.

Overall, I find the App easy to use. It means I no longer have to request prescriptions from the Doctor and then take them to the Pharmacy. This way, come rain or shine, I can choose when to collect my medications.
The only ‘niggle’ I have is, even when I have submitted an order, the App. still sends a reminder message that I am running low, even though an order has been submitted.

Julie M.

So pleased that I decided to opt to have my prescription delivered.
It takes the stress out of having to go and wait in a queue. Being disabled it isn't always possible to get out especially if I'm having a bad day with pain.
First class service. Thank you so much. 😊