Studioworx | Your Ecommerce Experts - Norwich

Karl Simpson

The team at Studioworx were very helpful and allowed us to deploy a brand new global update to our eBay product pages within our requested timeframes. The new look is very professional and on brand for us. Recommended.

Cliff Woodworth

We are a high volume ecommerce business, selling self-fulfilled, and drop-shipped conservatory and home improvement parts across the UK. We sell from our own website, plus the eBay, Amazon, and B&Q sales channels. Our existing website had performed well for a number of years, but was nearing the end of its lifecycle, and we were slowly falling behind technologically. So, we approached Studioworx, with a desire to move our website to a more progressive leading-edge platform - to a platform that would improve speed and stability, simplify and streamline processes, and offer a frontend that was more engaging, and easier to use, especially on mobile devices. In addition, we required a fresh design, additional functionality for custom products, and all integrating with Linnworks, our order management system.

We chose Studioworx, as from our first meeting, we were confident that they had the ideas, experience and team to take our website forward. They provided a well-defined proposal, which addressed all the concerns and aspirations that we had highlighted in previous meetings, with project stage and payment schedule, so we always knew where we were heading.

The project management team did a great job of marshalling things, and ensured that we understood what we had to provide and by when, and conversely, that the development team understood and met their responsibility.

The design and development team were incredibly responsive, and attentive. When we required clarification, or assistance in preparing data in the necessary format, they made themselves available to talk us through the process, and help where they could. Shopify was chosen as the platform for our website, and as any system, it can’t meet all the needs of all people. So, there was considerable customisation required. Studioworx were able to recognise when an app would satisfy functionality, or when a requirement would be best achieved with custom code from their developers.

We sell products that vary considerably in size and weight, plus those that require specialist handling like hazardous material, delicate oversize goods, or dropship items. This creates a great challenge when present shipping costs, especially in multi-line baskets. Never before had we got zonal exclusions and surcharges working alongside, specialist handling and dropshipping, but we have now. Now, customers can be sure that they are paying as little as possible for their shipping, and we can be confident that we’re not leaking money through underselling shipping.

Our customers have more reason to be thankful too, as thanks to Studioworx, they can now order some of our materials cut-to-size, which saves them time on site, and means they are paying for only what they use.

Will we choose Studioworx again, and recommend them to others – absolutely!

Paul Brown

NEW Adaptor Clothing Website - Launched July 2024!

After identifying the need for a new website to replace our 10 year old website, a site better optimised for mobile shopping and with a checkout offering more modern payment options, we were recommended Studioworx for the project.

They had previously built websites that integrated with the inventory and sales management system that we use at Adaptor Clothing, so approached them about designing and building us a new website.

We put together an extensive wish-list of facilities and features we wanted from a new website; Studioworx came straight back and confirmed they could accommodate practically everything on our list AND at reasonable cost!

We worked very closely with their design team initially, to agree a template for the build and again, they listened very attentively to what we wanted to achieve visually and how we wanted to communicate our brand edginess and tonality. The visuals Studioworx produced exceeded our expectations and requirements! This stage of the build was exciting and collaborative.

The build phase was gradual - Studioworx did require quite a bit of our time in gathering the necessary information and data input to ensure their developers could get on with the build. They were persistent, yet communicative in retrieving the appropriate information. The regular catch-up video calls were a real help in keeping everything on schedule and updating us on progress.

The framework of the website was based the Shopify software which was new to us, so there was also a learning curve in us understanding how each system talks to each other and how Shopify's backend system works - Studioworx were great at walking and talking us through this.

Following a very smooth transition and migration, our website went live in July 2024 and the improvements in usability and payment options (among other things) collectively contributed to an immediately noticeable increase in sales! We continually get great feedback from customers about the new site and sales are up at least 10% up. We are over the moon with our new website and thank Studioworx for their fantastic work!!

Highly Recommended!

Ben Friedman

We have used Studioworx previously, and we were always impressed with the quality of work and excellent customer service.

It is safe to say after using their services again in 2023, absolutely nothing has changed, which really proves that this business is committed to the highest standards.

From quotations through to delivery, communication is excellent, the attention to detail is on point, and they are very understanding of the need for flexibility - nothing is a problem.

Would highly recommend to anyone looking for the best eCommerce solutions.

Steve Darby

Great service and tools provided. Has easily transformed our eBay shop to a more professional level with no over complications. Highly recommend.

Laura Smith

We went to Studioworx for an eBay listing template. The team at Studioworx were professional, efficient and responsive from start to finish. We're very pleased with the finished product and with all the support we received from the team. They were very knowledgeable and clear with their communication from the start. I would recommend them to anyone.

Shannon Leather

We have worked with Studioworx for the last three years and we have always found their work to be absolutely stellar. They are incredibly patient and are always happy to accommodate any changes to the brief throughout the projects. Mark and his team are truly a delight to work with and we cannot recommend them enough. We look forward to working with them again in the future.

Paul Tozer

I contacted Studioworx along with 2 other agencies, as our business required a new website, branding update, stationary and van design.

From our initial meeting it was clear Mark had great knowledge of his industry and found him very professional. But, Mark stood out for us as he seemed genuinely interested, gave great advise and was very helpful so we decided to go ahead with Studioworx.

We were then introduced to Dan who did our design work, we found working with Dan extremely easy as he really listened and took on-board what we required and produced fantastic work without the need for constant back and forth email proofs - he is a credit to the company.

Overall, we couldn't be happier with the work Studioworx have done for us, we have worked with multiple other agencies previous to these guys and never had a project run as smoothly as this has. Mark, Dan and the team have made the whole process easy.

Studioworx is a fantastic company with great people, would certainly recommend and will be using their services going forward.

Happy customer